Logan Roach Email & Phone Number

Arlington, Virginia, United States

• Communicated via email and phone with attendees to schedule pre-recordings for the annual conference, as well as provide them with assistance as needed for their conference inquiries.• Organized an elaborate schedule to accommodate the needs of the speakers leading 124 sessions that were expected to present at the conference.• Created and advertised a TikTok challenge to increase attendant participation as well as bring attention to the conference’s mission of bringing awareness to direct service professionals• Assisted with social media posts for the organization, especially in regards to promotion for the 2022 conference• Assisted in training and mentoring the other interns in the summer program

Leesburg, Virginia, United States

• Open and close cash registers, performing tasks such ascounting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.• Trained and developed new sales team associates in products, selling techniques, and company procedures.• Dealt with customer complaints and inquiries over the phone and through email regarding service and/or product knowledge• Helped create plans for social media representation and designed several aesthetically pleasing promotional messages to communicate sales and new products to our customer base.

Leesburg, Virginia, United States

• Engaged with customers to effectively build rapport and lasting relationships.• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.• Delivered a high level of assistance by locating products and checking the store system for merchandise at other sites.• Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications.• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.

Bachelor Of Arts - Ba, Communication And Media Studies, 3.501

Activities and Societies: Lambda Chi Alpha FraternityRelevant Coursework: Communication Theory, Argument & Advocacy, Presentational.

High School Diploma