Researching and developing data solutions and strategiesDesigning corporate solutions, ensuring data security and network integrityDesigning tailored customer solutions based off sales and customer requirements Creating documentation and corporate training of network technologies and infrastructure Troubleshooting, diagnosing, and remediating 4th level network troublesMonitoring of network traffic and resource utilization for optimization and capacity planningMonitoring, scanning, and remediating network vulnerabilities

Building and maintaining Central Office facilities and equipmentTroubleshoot optical issues on dark fiber and lit services using OTDRWorking with LECs and Vendors to test, turn up, and repair services on layers 1-4Installing and maintaining Cloud and Data related infrastructure Installing and operating OADM & ROADM DWDM systemsInstalling and operating SONET systemsISP cabling and management ethernet, coax, and opticalInstalling and maintaining -48V DC systems

Working in a fast paced technical call center working with external vendors, partners and LEC's to resolve the needs of customers while maintaining a satisfied and informed customer base.Design, test and turn-up and troubleshooting of the following:Electrical and optical SONETDWDM and CWDMData and routing (NAT, PAT, MPLS, VES, VPLS, VLAN, BGP, EIGRP, OSPF, etc.)Technical and procedural Wiki documentationColocation facilitiesCloud based and multitenant firewallsCloud based compute, storage, and memoryCloud based RaaS, DRaaS, BaaS SNMP monitoring both network and customer equipment

Building and maintaining Central Office facilitiesData and routing design, test and turn-up and troubleshootingADSL, SHDSL, and POTS design, test and turn-up and troubleshootingSIP, VoIP, and iPBX services design, test and turn-up and troubleshootingSNMP monitoring both network and customer equipment