Logan Sutter Email & Phone Number

Tampa, Florida, United States

• Poured wine and engaged guests in the tasting room, offering in-depth explanations of wines and pairing suggestions to enhance the guest experience.
• Recognized as the team’s wine expert, with extensive knowledge of the winery’s offerings and varietals.
• Utilized Micros Oracle POS for daily transactions, including both in-person and phone orders, demonstrating a strong familiarity with the system.
• Actively promoted and sold the Cooper’s Hawk Wine Club, consistently achieving high membership conversions.
• Assisted in receiving, organizing, and managing wine shipments, maintaining a well-organized and stocked wine room.
• Entrusted with some managerial-level POS access, ensuring accurate transactions, comps, and other standard protocols.

Tampa, Florida, United States

• Set up and operated wine tasting tents at various events (food and wine fests, wedding expos, etc.) showcasing a curated selection of wines.
• Conducted 90 minute long in-home wine tastings, proving 8 tailored wine recommendations and pairings based on the customer’s palette.
• Handled customer payment information and processed orders
• Organized and coordinated large scale wine tasting events by liaising with local charities via email and phone communication.

Brandon, Florida, United States

• Sold a range of insurance products, including home, auto, and umbrella policies, tailoring coverage to meet individual client needs.
• Conducted both inbound and outbound calls to generate new leads, renew existing policies, and upsell additional coverage options.
• Built and maintained strong client relationships by providing personalized service and guiding clients through policy selections, claims processes, and renewals.
• Educated clients on policy details, answering questions and addressing concerns to ensure clarity and satisfaction.
• Consistently met or exceeded sales targets, contributing to agency growth and profitability.
• Skilled in CRM software to manage client accounts, track leads, and document interactions to optimize follow-up and retention efforts.

Tampa, Florida, United States

• Managed and customized Toast POS interface for servers across nationwide locations, creating, updating, and archiving menu buttons to ensure accurate input for daily beer rotations.
• Addressed help desk tickets to resolve general POS issues, providing timely support for restaurant staff and maintaining smooth daily operations.
• Utilized Synergy inventory system to support inventory management tasks, contributing to accurate tracking and control of beverage stock.

Dunedin, Florida, United States

• Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
• Executed customer transactions, including deposits, withdrawals, money orders, checks, and loan payments.
• Promoted products or services to each customer to consistently achieve sales targets.
• Upheld strict financial controls by keeping funds secure and accurately transferring monies.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Maintained teller drawer to perform bank transactions.

Associate Of Arts - Aa, Finance

High School Diploma

Activities and Societies: • Honor roll 2016 - 2019 • President of the National Technical Honors Society 2018 - 2019 • Member of FBLA 2016.