Logan Sutter Email & Phone Number

Tampa, Florida, United States

• Poured wine and engaged guests in the tasting room, offering in-depth explanations of wines and pairing suggestions to enhance the guest experience.• Recognized as the team’s wine expert, with extensive knowledge of the winery’s offerings and varietals.• Utilized Micros Oracle POS for daily transactions, including both in-person and phone orders, demonstrating a strong familiarity with the system.• Actively promoted and sold the Cooper’s Hawk Wine Club, consistently achieving high membership conversions.• Assisted in receiving, organizing, and managing wine shipments, maintaining a well-organized and stocked wine room.• Entrusted with some managerial-level POS access, ensuring accurate transactions, comps, and other standard protocols.

Tampa, Florida, United States

• Set up and operated wine tasting tents at various events (food and wine fests, wedding expos, etc.) showcasing a curated selection of wines.• Conducted 90 minute long in-home wine tastings, proving 8 tailored wine recommendations and pairings based on the customer’s palette.• Handled customer payment information and processed orders• Organized and coordinated large scale wine tasting events by liaising with local charities via email and phone communication.

Brandon, Florida, United States

• Sold a range of insurance products, including home, auto, and umbrella policies, tailoring coverage to meet individual client needs.• Conducted both inbound and outbound calls to generate new leads, renew existing policies, and upsell additional coverage options.• Built and maintained strong client relationships by providing personalized service and guiding clients through policy selections, claims processes, and renewals.• Educated clients on policy details, answering questions and addressing concerns to ensure clarity and satisfaction.• Consistently met or exceeded sales targets, contributing to agency growth and profitability.• Skilled in CRM software to manage client accounts, track leads, and document interactions to optimize follow-up and retention efforts.

Tampa, Florida, United States

• Managed and customized Toast POS interface for servers across nationwide locations, creating, updating, and archiving menu buttons to ensure accurate input for daily beer rotations.• Addressed help desk tickets to resolve general POS issues, providing timely support for restaurant staff and maintaining smooth daily operations.• Utilized Synergy inventory system to support inventory management tasks, contributing to accurate tracking and control of beverage stock.

Dunedin, Florida, United States

• Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.• Executed customer transactions, including deposits, withdrawals, money orders, checks, and loan payments.• Promoted products or services to each customer to consistently achieve sales targets.• Upheld strict financial controls by keeping funds secure and accurately transferring monies.• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.• Maintained teller drawer to perform bank transactions.

Associate Of Arts - Aa, Finance

High School Diploma

Activities and Societies: • Honor roll 2016 - 2019 • President of the National Technical Honors Society 2018 - 2019 • Member of FBLA 2016.