I'm a skilled IT Professional with years of experience supporting desktops, laptops, networking equipment, and other device to help varying kind of employees accomplish their jobs with the best technology that we could provide them with. I work well in a team environment and can pick up new skills very quickly. I have a strong technical knowledge and a desire to succeed.
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It ConsultantRobert HalfRaleigh, Nc, Us -
It InternUpper East Tennessee Human Development Agency Jun 2021 - May 2023Kingsport, Tennessee, United States• Installed new workstations and networking equipment in remote locations. Configured new equipment and trained employees in utilization of this equipment and software, which has resulted in an increase in productivity for each site. • Designed and implemented PowerApp to take user inputs, store relevant information in SharePoint list, and notify employees of needed signatures using a PowerAutomate flow. The new solution is more efficient than the previous app, has received very good feedback, and is still in use.• Responded to employee’s service requests for troubleshooting and solving technical problems. Reached out to employees to remedy technical fixes and communicated troubleshooting steps. Managers and employees reported good feedback after their issues had been resolved.• Have worked 20-30 hours per week while enrolled full-time in school. -
It Support InternStewart'S Mountain View Animal Hospital May 2018 - Dec 2020Spruce Pine, NcProvided comprehensive support for a small network of office computers, servers, and networking equipment, collaborating closely with a fellow technician to ensure optimal system performance and reliability. Diagnosed and resolved hardware and software issues on Windows 7/10 workstations, leveraging advanced troubleshooting techniques to minimize downtime. Created detailed documentation of technical issues and resolutions, building a knowledge base for streamlined future problem-solving and improved operational efficiency. Administered and maintained user accounts, profiles, and permissions within a Windows Server domain environment, ensuring secure and efficient access to network resources. Conducted regular daily and weekly backups of critical data to safeguard against potential system failures and ensure business continuity.
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Desktop SupportMitchell High School Aug 2012 - May 2015Bakersville, North Carolina, United StatesCollaborated with a team to manage and support a fleet of hundreds of Apple MacOS devices, ensuring students had reliable access to technology for academic purposes. Delivered comprehensive troubleshooting and technical support for hardware and software issues, enhancing user productivity and minimizing downtime. Maintained and updated an accurate asset management system to track all devices, ensuring efficient inventory control and resource allocation. Facilitated student training sessions, educating users on best practices for utilizing MacBooks effectively to complete coursework and maximize learning outcomes.
Logan Wilson Education Details
Frequently Asked Questions about Logan Wilson
What company does Logan Wilson work for?
Logan Wilson works for Robert Half
What is Logan Wilson's role at the current company?
Logan Wilson's current role is IT Consultant.
What schools did Logan Wilson attend?
Logan Wilson attended East Tennessee State University.
Who are Logan Wilson's colleagues?
Logan Wilson's colleagues are Brian M Braat, Cpa, Cgma, Naudia Kendrix, Matt Work, Donna Riccardi, Puneet Batra, Azizi Skyles, Kyrsty Gritton.
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Logan Wilson
Third Year Student At Missouri State University | Seeking A Career In Marketing/Professional Sales | Delta Chi - Missouri StateJefferson City, Mo -
Logan Wilson
Dallas, Tx5gs.com, spcapitaladvisors.com, tigers.lsu.edu, waypointresidential.com, dws.com1 +133776XXXXX
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Logan Wilson
| Talent Acquisition Specialist | Sourcing Specialist | Executive Recruiter |Columbus, Oh1flyjetedge.com -
1goddardschoolfranchise.com
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3nd.edu, ny.gov, awac.com
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