Community Manager
Current• Assist with the transition of staff at newly acquired assets.• Manage rent and debt collections with a delinquency at or below 1% by the end of the month.• Resolve disputes including payments, evictions, deposits, & utility billing.• Maintaining high average occupancy rates of 94.5% while increasing rents in 2022.• Travel to properties in need of assistance to conduct marketing and file audits.• Assist with perspective employee interviews for other communities.• Send renewal offers to residents with average increases of 7.30% or $111.97 for 2022 versus the $67.50 budgeted increase.• Schedule lender, code compliance and investor property walks.• Monthly variance and renovation financial reports.• Set up monthly resident functions and safety meetings.• Resident retention of 55% for 2022.• Prepare yearly budget and remain on budget for the year while finding opportunities for revenue growth.• Averaged 112% CNOI for 2022.