Logan Chapman Email & Phone Number

Newark, OH, US

Remote

Remote

This position is a sales-based e-commerce position in which I worked with algorithms, client profiles, and purchase history to create a personalized assortment of retail items and write an accompanying sales pitch for each client. I exceeded my KPIs in Average Order Value, Keep Rate, and Efficiency. I reviewed KPI data each week to create a plan of action.

Austin, Texas, United States

I taught math and English to students with additional needs, served as a case manager for approximately 18 students, and onboarded newcomers into our special education program. Case managing involved working cross-functionally with a variety of staff, guardians, and service providers to create a year-long education plan with personalized goals and.

I used critical thinking and in-depth knowledge of proprietary platforms and procedures to provide customer satisfaction via Zendesk tickets. I was excellent at staying organized and keeping track of in-house updates and client-facing promotions. I was particularly strong in my interpersonal writing skills and exceeded my KPIs in process knowledge and.

Austin, Texas Area

As a senior agent, my primary responsibilities included client retention through personalized solutions discussed one-on-one with clients. This required cross-functional knowledge and interaction with various departments and proprietary platforms. I also served as a coach to customer service agents, helping them navigate company platforms and procedures.

Austin, Texas Area

I taught 6th, 7th, and 8th grade math to students in our special education program. This included adapting resources, modeling math tools and processes and personal organizational strategies as well as employing behavioral techniques to assist in emotional regulation, deescalation, and classroom management. I was also a case manager and ran Individual.

Austin, Texas Area

I supported elementary school students with special needs in inclusion and resource settings, primarily by using behavioral strategies noted in each student's IEP and by data tracking. I also modified content to make it more accessible for some of our students and wrote social stories. I mostly worked one-on-one with one of our students with Autism.

Austin, Texas Area

I taught students with significant behavioral and medical needs in a mostly self-contained middle school classroom, creating and running lesson plans and activities based on each student's IEP. I also partnered with two other Life Skills teachers to coach and train other students, teachers, and teaching assistants to run activities, adapt curriculum.

Austin, Texas Area

I supported students with special needs in both self-contained and inclusive environments at Hill Country Middle School. This involved adapting curriculum material, employing behavioral strategies to help students stay on task and regulate emotions, staying in regular communication with other TAs and lead teachers, and tracking data for students' goals. I.

Austin, Texas Area

I provided one-on-one support to a Kindergarten student with Down Syndrome, adapting resources and curriculum and managing behavior in inclusion environments.

Austin, Texas Area

I ran a preschool classroom for students aged 2 1/2 to 3, organizing and leading lessons and activities developed to support students in their cognitive and linguistic development.

Janesville/Beloit, Wisconsin Area

I ran both small and large math groups for students in Kindergarten through 3rd grade. Most groups were focused on assisting students reach grade-level performance through targeted teaching strategies and adapted curriculum and resources. I also ran groups for students in our gifted program, challenging them to apply their grade level and beyond skills to.

Janesville/Beloit, Wisconsin Area

I substitute taught at elementary schools in the School District of Beloit. During my last year, I was a regular floating substitute at Todd Elementary for their meeting days.