Logan Cleary Email & Phone Number

Philadelphia, Pa, Us

Gb

Us

Assisted Business Development personnel with questions about the firm’s CRM system such as entering client and prospect contact information; creating searches to identify contacts to send emails to; developing reports for event managers.Examined and corrected over 700 records daily to ensure contact information was complete, accurate, and up to date.Worked cross-functionally with IT, new business intake, legal research, and business development teams to pinpoint and address issues with CRM integrations.

Analyzed thousands of data entries to understand validity, highlight abnormalities, and reach quantitative conclusions to share with the leadership team.Transitioned database into Microsoft Excel files for internal teams to leverage as an organized and calculable source of data.

Pittsburgh, Pa, Us

Posted to Active Cities’ Twitter, Facebook, and Pinterest accounts at least once a week while adhering to the company’s social media style guide.Utilized WordPress and Active Cities’ proprietary Chrome extension to assistance in the development and maintenance of the Active Cities activity directory.Performed search engine optimization on Active Cities’ Philadelphia web page.Communicated to Active Cities executives and my fellow interns through Slack messages and weekly Skype calls.

Cataloged museum artifacts using internal database.Aided in storing recently acquired and existing artifacts.

Albany, Ny, Us

Assisted 30+ taxpayers daily over the telephone by clearly explaining policies and procedures, resolving problems, and reconciling accounts to result in action steps forward.Developed communication strategies to calmly and professionally discuss complex taxpayer scenarios to disgruntled customers.Researched and resolved errors and omissions on taxpayer accounts.

Schenectady, Ny, Us

Provided quality customer service through both front-end support and inventory maintenance. Trained three new team members to successfully perform job requirements.