Logan Collins Email & Phone Number

• Provide solutions/services to facilitate integrations with learning management systems, automated data uploading, single sign-on, and student rostering solutions.
• Communicate best practices and usability requirements for Savvas's APIs and LTI-A integrations, including data reporting and usage analysis.
• Analyze customer data and communicate required fixes to ensure successful uploads for integrations.

• Coordinated and led team initiatives, resulting in increased cross-functional collaboration among 150+ ambassadors nationwide.
• Authored and published relevant content on The Pearson Student Blog, raising user engagement and amplifying student perspectives on the platform.
• Spearheaded the planning and execution of four professional development workshops, enhancing professional communication effectiveness among peers and educators.

Wilmington, North Carolina, United States

• Completed the screener test, achieving a top-tier percentile rank and qualifying for the research freelancing field, highlighting dedication to maintaining quality and accuracy.
• Documented best practices for SharePoint utilization, leading to enhancement in team collaboration and optimizing productivity.
• Executed an error check and source update, reducing data discrepancies and bolstering the reliability of critical information in college textbooks.

Wilmington, North Carolina, United States

• Orchestrated pre-launch testing of an internal user help page, ensuring a seamless user experience for over 20,000 employees, and contributing to user satisfaction.
• Proficiently applied Agile methodologies to align with cross-functional teams, effectively addressing their business needs and requirements while maintaining project agility.
• Leveraged SQL for data analysis, contributing to accuracy in data drive decision-making and better-informed strategic choices.

• Orchestrated a highly successful focus group for the innovative interactive lab, playing a pivotal role in shaping a compelling marketing campaign.
• Showcased as a key figure in the Pearson Plus launch video, effectively conveying the product’s value to a broad audience.
• Played an integral part in developing a customer success plan aimed at enhancing consumer engagement for the launch of a new product and how to get more involved with consumers.

• Produced knowledge-based articles and Microsoft usage blogs, reducing IT support tickets and boosting user self-sufficiency.
• Led the redesign of the Pearson Salesforce website, to better user satisfaction metrics and enhance the overall user experience and engagement.
• Configured business solutions facilitating the successful launch of a new virtual hub and product offerings.

Wilmington, North Carolina, United States

• Ensured a welcoming and hospitable atmosphere for clients seeking wellness enhancements
• Demonstrated an in-depth understanding of small, locally owned business operations
• Hold a RYT 200 certification

Charlotte, North Carolina Area

• Setting up credit cards and putting customers in loyalty program
• Making sure every customer has a memorable experience with the brand

• Collaborated with team members to promote exceptional customer service
• Maintained a safe a sanitary work environment
• Created visual displays that appealed to the customers and increased sales

Charlotte, North Carolina Area

• Knowledge in the many processes of t-shirt design used to help inform the public
• Experience with DTG t-shirt printer and vinyl
• Transformed customers simple ideas into actual graphic designs

Bachelor Of Arts - Ba, Religion/Religious Studies

Bachelor Of Science - Bs, Management Information Systems, General

Education record