Engineers strategic growth initiatives, directly managing over customer relationships to align product utility with business goals.- Spearheaded strategic growth initiatives, managing 200+ post-launched customers and driving company ARR.- Gathered and analyzed customer feedback, collaborated with various teams to integrate direct product insights, assumed product manager responsibilities including feature review prior to customer release and ensured optimal user experiences.-… Show more Engineers strategic growth initiatives, directly managing over customer relationships to align product utility with business goals.- Spearheaded strategic growth initiatives, managing 200+ post-launched customers and driving company ARR.- Gathered and analyzed customer feedback, collaborated with various teams to integrate direct product insights, assumed product manager responsibilities including feature review prior to customer release and ensured optimal user experiences.- Helped the team in breaking down large feature requests into manageable parts and implemented a structured release schedule, ensuring phased delivery to customer groups for seamless adoption.- Conducted quarterly QBRs, managed upsells, and implemented creative solutions tailored to customer needs, resulting in enhanced product utility and customer satisfaction.- Led bi-weekly Demo Days with 320+ invites, showcasing new software features.- Contributed to a marketing program that generated an additional ARR through selling MaaS. Show less

- Successfully onboarded numerous customers, achieving 500% company growth within a year by implementing efficient onboarding processes, implementing strategic growth initiatives, and effectively communicating customer needs and requests to the engineering team.- Managed a team of 5+ direct reports and collaborated with CEO, Sales, Product & Engineering, Design, and Growth teams to drive strategic initiatives.- Proven record of creative problem-solving, consistently bringing the team… Show more - Successfully onboarded numerous customers, achieving 500% company growth within a year by implementing efficient onboarding processes, implementing strategic growth initiatives, and effectively communicating customer needs and requests to the engineering team.- Managed a team of 5+ direct reports and collaborated with CEO, Sales, Product & Engineering, Design, and Growth teams to drive strategic initiatives.- Proven record of creative problem-solving, consistently bringing the team together to address and resolve internal and external challenges promptly and efficiently, ensuring a seamless customer experience.- Organize, coordinate, and take ownership of Quipli Quarterly Connect where our product team gives insight on upcoming features. Show less

Supported CEO in implementing and onboarding customers, documenting test cases, and ensuring software quality.- Collaborated with engineering and product team to perform quality assurance on new releases and debug software prior to deployment, ensuring a reliable product for customers.- Gained experience with cross-functional teams including CEO, sales team, and engineering and product team to successfully onboard, implement, and launch signed accounts.