Robert "Logan" Francis Email and Phone Number
Robert "Logan" Francis work email
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Robert "Logan" Francis personal email
8+ years of experience for both private, government, and energy sector companies in corporate IT governance environments with a wide range of disciplines including enterprise system administration, database administration, software development, and video game development.
Blue Origin
View- Website:
- blueorigin.com
- Employees:
- 3011
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Site Reliability Engineer IiiBlue Origin Mar 2024 - Present
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Application Engineer Ii - LeadBlue Origin Oct 2022 - Apr 2024Seattle, Washington, United States- Lead a team of diverse engineers that support new application development, software administration, database analytics, application monitoring, and cloud application deployment.- Lead all agile ceremonies.- Complete quarterly planned work across multifunctional teams in both a Kanban and Scrum environment.- Provide input for all new application onboarding including assisting to formulate standards for new applications to onboard into the environment.- Assist with all phases of application migrations.
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Site Reliability Engineer/Application EngineerBlue Origin Dec 2021 - Oct 2022Seattle, Washington, United States- Design/test/implement Atlassian workflows, automation, scripted fields, and projects.- Provide support for cloud applications including, but not limited to: IBM Maximo, Costpoint, Datadog, Planettogether, Pagerduty, Statuspage, and Atlassian Suite.- Complete quarterly planned work across multifunctional teams in both a kanban and scrum environment.- Support AWS application deployed architecture.- Support teams with configuring new applications.- Assist with all phases of application migrations.
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Indie Game DeveloperSelf Employed Sep 2013 - Present
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Application Systems Programmer/Maximo Administrator/Jira AdministratorGrand River Dam Authority Sep 2020 - Dec 2021• Maintain Atlassian backups, Jira service desk, Jira business projects, Confluence, and automation.• Meet with various departments to identify business processes and recommend Atlassian solutions for needs.• Design/test/implement Atlassian workflows, automation, and projects.• Provide support for In-House Developed applications.• Provide support for our GRDA.com website (WordPress).• Provide support for various purchased products including, but not limited to: IBM Maximo and Dynamics 365. -
Information Technology Solutions Specialist/Jira AdministratorGrand River Dam Authority Sep 2017 - Sep 2020Tulsa, Oklahoma Area•Configure, install, and maintain workstations and laptops in a networked environment.•Install and troubleshoot diverse software such as EMC, Bit9, Egnyte, RSA Security Token, Global Protect. •Build and deploy Windows images using Smart Deploy software.•Assist server and network team in identifying problems with moderate user impact and assist in resolving.•Design and implement new processes and workflows to more efficiently purchase and deploy equipment.•Troubleshoot any user computer hardware or software issue.•Work within a diverse team to maintain and improve company efficiency.•Write user “self-resolve” guides and publish them on the user self-help forum.•Track and document all incidents using BMC Track-It! and Jira service desk.
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Desktop Support SpecialistState Of Oklahoma Aug 2015 - Sep 2017Tulsa, Oklahoma Area•Configure, install, and maintain workstations and laptops in a networked environment.•Identify network, hardware, and software problems utilizing diagnostic and troubleshooting skills.•Assist in maintaining hardware and software inventories.•Communicate frequently both verbally and in writing with end-users. •Conduct scheduled meetings with team members in order to address issues and discuss project updates.•Ensure that all technical issues entered into the ticketing system have proper documentation and are addressed. -
Da Covert Computer TechnicianGeek Squad Nov 2013 - Jul 2015Oklahoma City, Oklahoma Area• Provide technical assistance, pc repair, and software diagnostic to company clients. -
Sales Associate/ AsmRadioshack Mar 2012 - Apr 2013Provide advise to customers to make sure they make the correct purchase in which to solve their needs. Manage employees, drive sales, help with any customer issue, and perform many operational duties. -
Customer ServiceMid America Rental Center Jul 2010 - Feb 2012Provide customer service by answering phones and helping in-store customers to make the right rental decision. Build equipment rentals and send them out properly.
Robert "Logan" Francis Skills
Robert "Logan" Francis Education Details
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Video Game Design
Frequently Asked Questions about Robert "Logan" Francis
What company does Robert "Logan" Francis work for?
Robert "Logan" Francis works for Blue Origin
What is Robert "Logan" Francis's role at the current company?
Robert "Logan" Francis's current role is I make things. Sometimes they work..
What is Robert "Logan" Francis's email address?
Robert "Logan" Francis's email address is rf****@****rda.com
What schools did Robert "Logan" Francis attend?
Robert "Logan" Francis attended Full Sail University.
What are some of Robert "Logan" Francis's interests?
Robert "Logan" Francis has interest in Game Culture, New Technologies, Sports, The Internet, Movies, Video Games.
What skills is Robert "Logan" Francis known for?
Robert "Logan" Francis has skills like Video Games, Game Development, Level Design, Gameplay, Game Mechanics, Game Design Documents, Customer Service, Unreal Engine 3, Unreal Editor, Flash Professional, Game Design, Unity3d.
Who are Robert "Logan" Francis's colleagues?
Robert "Logan" Francis's colleagues are Bruce Waters, Jonathan Kirkegaard, Henry Muhia, Kevin Kostecki, Kyle Maclean, James Thomas, Michael Hoadley.
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