Lance Oganga, Ppm, Ssm®, Smc™, Prince2® Email & Phone Number

Nairobi County, Kenya

Achievements• Help define operational processes to scale Agile operations across the Enterprise • Identify operational gaps around software & Project delivery across the organization and organize training sessions to remedy • Manage vendor delivery around Core Banking solution• Managed cross-functional teams, optimizing workflow processes and ensuring Group Core Banking project alignment with strategic goals.

Nairobi County, Kenya

Achievements• Defined and develop strategic Product Roadmap that translated to reduced go to market by 2 months• Managed cross-functional teams responsible for Product delivery to clients - increasing team efficiency by 40%• Responsible for definition and running of Project Management Processes and Policies• Manage client relations, handle issues and manage expectations

Nairobi

• Spearheaded key initiatives i.e. Project to configure and setup Mobile Money Configurations for Safaricom ET that improved operational efficiency, leading to a 20% increase in productivity across project teams.• Managed cross-functional teams, optimizing workflow processes and ensuring project alignment with strategic goals.

Nairobi County, Kenya

Achievements• Directed program operations and applied Agile methodologies to achieve a 20% increase in monthly releases, enhancing overall business performance.• Engaged senior stakeholders to align program objectives with corporate strategy, ensuring project success.• Led cross-functional teams to complete IT projects, managing program operations and ensuring compliance with policies.

Nairobi County, Kenya

Achievements• Led strategic projects, resulting in a 25% profit increase through efficient execution and resource management.• Developed and executed strategic initiatives, ensuring projects were delivered on time and met business objectives.• Built teams to address project goals and objectives, ensuring timely delivery and compliance.

Nairobi, Kenya

Achievements• Developed strategies that enhanced operational processes, resulting in significant cost savings and productivity gains.• Led the implementation of new Project and delivery methodology - Agile, leading to 67% delivery rate and improved team.• Coordinated with external vendors to deliver IT project components.• Developed IT strategies to improve operational efficiency.

Nairobi

Achievements • Developed IT strategies such as DevOps and Automation to improve operational efficiency• Managed and delivered major IT projects like Open Banking (API Manager), Retail and Corporate Omni Channel Projects. • Implemented and Scaled Agile methodologies, leading to a 20% increase in annual releases.

Nairobi, Kenya

Achievements• Developed IT strategies, resulting in a 15% faster time to customer acceptance testing and deployment.• Managed project responsibilities, coordinating with external vendors.• Implemented and Scaled Agile methodologies, leading to a 20% increase in annual releases.

Nairobi, Kenya

Achievements• Developed project management frameworks and governance structures, increasing revenue by 10% in the first year.• Managed multiple strategic projects with numerous sub-projects.• Leveraged project management tools to define and execute projects.

Nairobi, Kenya

Achievements• Coordinated with cross-functional teams to resolve project issues and mitigate risks.• Implemented quality assurance standards and testing strategies.• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities growing revenue by 10% YoY.

Nairobi

• Helped ensure increased quality research work is churned out to clients, with improved turnaround time for delivery of client projects and increased business portfolio by 10% YoY through business development and maintaining existing client accounts• Led projects and daily operations of company through managing work streams, vendors, and clients' needs/expectations• This role provided opportunity to excel in team management, communicating with both teammates, clients, and vendors, and to act on quality issues and concerns raised by clients• Maintained up-to-date records of research activities and results for future reference.

• Together with research team, managed to define service delivery processes and documented same with 5% increase in expected turnaround times• Service Level Agreements monitored to ensure that quality and service to clients was top notch• Planned work of available clients against performance and available resources of company• This Responsible for managing clients' expectations and gaining trust and confidence through delivery process• Also helped company identify and document its operational processes, manage work breakdown, enhance service delivery, increase cash flows and increase their customer base.

Likoni Road, Nairobi

Achievements• Explained technical information in clear terms to non-technical individuals to promote better understanding, reducing support request tickets by 7% every month.• Performing routine audits of systems and software Performing backups of data - Applying operating system updates, patches, and configuration changes

Bachelor Of Laws - Llb

Bachelor Of Science, Computer Science

Activities and Societies: Computer Science Club| The Inspired Breath Singers Data Structures & Algorithms| Object-Oriented Programming|.

Pmi - Pmp, Project Management

Scrum Foundation Certified, Sfc, Information Technology Project Management, Pass

Activities and Societies: Agile Methodology

Industry Certifications, Project Management, Pass

PRINCE2 Foundation

Management Trainee, It Operations & Management, Pass

Intelligent Real Estates| Unix Essentials featuring Solaris 10| Unified Communications| Networking Essentials and Networking Security|.