At The Center for Courageous Kids I am dedicated to creating a nurturing environment through innovative recruitment and aquatics programs. With certifications in lifeguard instruction and VOMO administration, I prioritize building strong relationships and delivering exceptional coaching. My creative and strategic approach to staff development and client engagement significantly enhances our organization.In my role, I leverage my relationship-building skills to elevate customer service experiences. Our team is committed to excellence, ensuring that every client’s journey is impactful and memorable. Driven by a passion for "2nd mile" customer service, I strive to inspire both colleagues and youth to Live, Learn, and Lead, empowering them to reach their fullest potential.