Logan Jaffe Email & Phone Number

United States

Toronto, Ontario , Ca

Smile is a fast, secure, and compliant IaSS vendor for enterprise healthcare organizations. We are a solutions platform helping organizations like governments, researchers, health systems, healthcare providers, and app developers build connected health solutions and products by leveraging our core expertise in health data and HL7 FHIR.- Support the development and implementation of strategic account plans and documentation of scalable processes and procedures. -Ensure sufficient resource planning to provide coverage for all strategic accounts to meet organizational goals and objectives. - Build strong and sustainable relationships with varying levels of the client group(s) to develop a deep understanding of business goals and objectives to ensure expectations are met and proactively identify opportunities for contract growth. - Develop and present insightful business reviews for the client’s program performance that align with their strategic initiatives.- Maintain in-depth knowledge of Smile Digital Health’s solution offerings, target customers, and product capabilities.- Managed and enabled the rollout of Microsoft Azure, Google Cloud, and IBM Watson implementations for leading payer and government clients.

Los Angeles, California, Us

MPulse is a healthcare communications company focused maniacally on making consumers better partners with the healthcare ecosystem. We help control, coordinate and monitor enterprise-wide communications with the dual objective of delivering outcomes and a compelling member experience.o Leader in Medicaid digital communications that drive measurable outcomeso Pioneer of preventive closed-looped social needs / SDOH outreacho Trailblazer in Medicare Advantage & D-SNP digital adoptiono Serve risk-bearing entities in most states including 4 out of 5 of the country’s top managed care organizationsIn this role, I:- Set multiple records in the 2022 fiscal year for overall monthly call volume totaling an average of 85 customer touch points per working day.- Landed over a dozen key meetings with some of the nation's largest payers including Florida Blue, BCBS TN, Kaiser, Healthfirst (NY) and dozens more translating to a 7 figure pipeline.- Trained, developed, and mentored recent college graduate teammates on best calling practices, scripting, and meeting set procedures and process improvement.

Louisville, Kentucky, Us

Brightspring and related brands are the leading wholesale suppliers of medications to agencies serving those that suffer from mental disabilities, addiction, autism, cerebral palsy, homelessness as well as special needs schools and detention centers.In this role, I:- Led NY/NJ/CT market outreach programs enabling me to set over 70 meetings in the fiscal year 2021 leading to a high 8 figure pipeline within my assigned behavioral health portfolio. - Educated facility directors and administrators on the benefits of partnering with Brightspring for the prescription drug needs of their residents.

Louisville, Kentucky, Us

Promoted as part of a pilot team to build a new division of Humana. Underwent up-training to become more familiar with the prescription drug benefit segment of Medicare to take more complex and engaging calls from members, hospitals, and pharmacies. Provide assistance and support to staff on billing inquiries including claims and claim resolution. Position emphasized Health IT deployment and telemedicine implementation.

Louisville, Kentucky, Us

Responsible for managing inbound and outbound communication for customers, and providing quick, remote, checklist-based fixes whenever possible. Primarily responded to phone calls, emails, and web-to-case submissions. Developed knowledge of healthcare administration terminology (revenue cycle, medical billing/coding, credentialing, and HIPAA compliance.) Act as the voice of the customer to other teams (product, marketing, and sales) and proactively look for opportunities to deliver more value to customers. In-depth knowledge of Medicare reimbursement methodologies, i.e. Resource Based Relative Value System (RBRVS).

Exton, Pa, Us

New biz sales and account management for Tier 1 Healthcare accounts throughout the state of Kentucky. Focused on hospitals, nursing homes , KY Medicaid agency, university clinics, and large physician practices. I met the hardware needs of these organizations (copiers/printers/etc) while also expanding/up-selling managed print, software, and business consulting engagements in the Ricoh portfolio. Developed familiarity with HIPAA procedures and medical billing coding software. Demonstrated success at selling value in a competitive marketplace and geography. Fostered long term relationships with C-suite executives in my assignment.

Portland, Oregon, Us

Veelo helps sales teams maximize productivity by providing them with short bits of knowledge when and where they need it. From product updates and competitive intelligence to how-to's, reps can access knowledge with two clicks from any device – as well as share approved content with customers. The Veelo interface was compatible with SalesForce & Microsoft Dynamics.At Veelo, my duties consisted of:- Contacting potential clients who interacted with company sponsored web content and emails.- Explaining the value proposition of the Veelo suite of solutions and its ease of use with other systems.- Worked with executive team and VP of Sales to coordinate initial and follow-up meetings.- Trained and back-filled new representatives in best-practices.- Set numerous team records for # of meetings set and completed in the 2014 calendar year.