Global Services VOiP team.

My role at WPX has challenged me to use both my technical and business knowledge to come up with unique, cost-saving solutions to address the needs of the business. Some of my responsibilities include:Launched project to migrate over 800 phones from Avaya to Cisco Call Manager.Responsible for the daily maintenance and administration of a Call Manager cluster as well as many field CME routers.Build out of service delivery processes, configuration standardization, and change audit reports for the WPX Energy Telecommunications environment. Previous Responsibilities:Managed eDiscovery implementation and migration for over 800 million emails and 200 active legal holds.Assisted with migration of over 1,500 users from the Williams Exchange environment to new WPX Exchange environment as part of the company split.Responsible for daily administration and change management for production Exchange environment.

Member of WPX Energy IT Infrastructure Split team.Led planning efforts to evaluate in-house Exchange vs. SaaS options and built cost models to determine the most efficient use of capital for business needs. Directed Request for Proposal and contract negotiations for new Hosted Exchange and eDiscovery tools.

Handled regular updates and maintenance for internal time management and billing application.Coordinated regular updates to Business Intelligence marketing blog.Collaborated with management to develop an internal Business Intelligence dashboard for monitoring daily business activity and health. Managed customer relationship and website updates for a national non-profit client.

Visual C# developer for MOSS 2007.