Monitored media platforms daily for new regulations and legislation that could affect routine operations and organizational publicly Created and proofread articles for the annual newsletter sent out to customers Reviewed and suggested improvements for SharePoint and the website communications Collaborated with various departments on video production projects, including scriptwriting, creating shot lists, and filming Discussed crisis communication messaging tools used to communicate with stakeholders

Assured the online grocery department is organized and cleanResolved customer service issues Communicated with customers and delivery drivers

Produced stories for Diocesan news website by conducting interviews and writing articles about parish events Attended strategic event planning meetings and assisted in setting up events Took picture and video shots of events for the Facebook page and YouTube channel Entered demographic data into Mozeo to maintain accurate stakeholder information

Provided campus informational tours and answered questions from prospective students and families Assembled informational and promotional packets for prospective families Assisted with tasks such as answering phones and getting materials for the office