Logan Carpenter Email & Phone Number

Bellingham, Washington, United States

Bellingham, Washington, United States

Provide tier 1 IT support to 500+ employees across 15 clinics.Participate in an on-call rotation to provide emergency technical support outside of business hours.Answer questions and resolve technical issues for end users in software and hardware.Create and update internal documentation for general and IT-specific use.Manage user security through account creation, badge access, and group policies.Deploy and configure new equipment, ranging from printers… Show more Provide tier 1 IT support to 500+ employees across 15 clinics.Participate in an on-call rotation to provide emergency technical support outside of business hours.Answer questions and resolve technical issues for end users in software and hardware.Create and update internal documentation for general and IT-specific use.Manage user security through account creation, badge access, and group policies.Deploy and configure new equipment, ranging from printers, workstations, laptops, and phones. Show less

Built a proof-of-concept client-server project for student analysts to share threat information.Deployed servers through Western Washington University’s Cyber Range using Ubuntu Linux and MISP threat sharing.Created documentation for end users on how to use the client system and send threat intelligence to other servers.

Bellingham, Washington, United States

• Monitored multiple Washington state city networks utilizing an ELK stack with a team of three peers.• Disclosed vulnerabilities, anomalies, and misconfigurations through a ticketing system to senior analysts.• Maintained and updated a wiki for each network with new and common vulnerabilities found.Technologies used: ELK Stack, MantisBT

Bachelor'S Of Science, Cybersecurity

Associate'S Of Applied Science, Cybersecurity