Logan M. Email & Phone Number

Archer, Fl, Us

Archer, Fl, Us

Dallas, Texas, Us

Miami, Fl, Us

Miami, Fl, Us

Managed and developed Title Operation Services. Streamlined workflows, processes, and integrations to increase our capture. Recruited, hired and successfully developed a growing examination team.Spearheaded the development of reporting to aide in business decision-making process.

Irvine, Ca, Us

Serve as lead on major outsourcing engagements that include managing vendor relationships, supervising junior staff and driving successful business development. Create and manage project plans in accordance with project management framework standards and procedures. Identify ongoing issues and gaps within project plans, to eliminate implementation issues. Initiate testing efforts, using root cause analysis, ensuring that issues are identified, tracked, reported on, and resolved in a timely manner. Collaborated with HR and Operations team to design new payroll and production system that resulted in a decrease in overhead costs.

Managed; interviewed and mentored 30+ employees, and successfully managed team’s working in-house and remote, producing over 2000 residential and commercial commitments a month. Tracked performance against estimates as well as reported project performance and raw labor analysis. Spearheaded the development of financial reports that aided in business decision-making processes. Implemented work flow processes that resulted in an improved performance rating across teams.

Abstracted information on deeds, mortgages, estates, liens, legal documents, and related information for the title insurance companies and their agents, produced commitments on residential, and commerical properties. Communicated and collaborated with attorneys, lenders, and escrow agents to resolve issues. Completed client’s requests within demanding deadlines to fulfill requirements of searches. Provided excellent customer service to effectively manage client demands.

Recruited and develop new client relationships to expand territory and build long-term relationships. Identified training possibilities in new hires and ongoing employees and implemented training processes. Facilitated closing transactions by effectively negotiating and meeting customer demands. Examined and prepared title commitments as well as work with underwriting to clear title issues to prepare for closing.

Education record

Associate Of Arts (Aa)