On-site and remote (VNC and RDP) tech support for multiple clients including private companies, with some comprising of 1000+ employeesSystem Administration for client companies, utilizing Active Directory, Hyper-V, Hyper-V Manager, PowerShell, Windows Server 2012, 2016, and 2019.Managing, maintaining, routinely backing up, and repairing of servers, switches, routers, access pointsWorkstation setup, building new computers, configuring Office 365 and Windows 7, 8, 10, and 11 for new employeesPersonal computer and hardware repair, diagnosing, upgrading, and optimizing

Completed over 100 hours of java coursework and professional development while completing final semester of degreeLearned, honed, and developed Java technology skills - including how to build web applications in Java with the Javalin web framework in conjunction with the JTE template engineInstructor-led training delivered in a virtual capacityWorked independently as well as in collaborative groups to complete objective tasks Collaborated with other program members and mentors with professionalism and respect

Worked in a professional team environment to achieve business goals and provided exceptional service to residentsHelped with problem solving and improved the relationship between management and residentsProvided administrative support, including accurate record keeping, managing service requests, and ensuring compliance and organization for my team