Logan Sharpe Email & Phone Number

Nashville, TN, US

New Orleans, Louisiana, United States

Aiken, South Carolina, United States

• Oversee all construction, preparation, and management of Nashville Nightmare Haunted Nashville, TNHouse, a 40,000 square foot attraction that serves 40,000+ guests during regular season (September – November) and an.
• Oversee preparation for regular season beginning around six months prior to start of season, including construction projects, prop repair, costume development and retail setup
• Coordinate planning meetings with performance, costume and makeup leads to develop character profiles according to themes for 5-6 individual attractions across the property
• Perform all technical preparation, including prop animation setup, sound effects and overhead music, special effects and lighting across all attractions
• Manage and collaborate with leadership team to address issues with ticketing, line management, security and safety, sales and customer experience during opening hours
• Oversee hiring and onboarding process for all employees and address personnel issues as required

Nashville, Tennessee, United States

• Oversaw operations functions and technical needs for Nashville Nightmare Haunted House
• Performed prop set-up, including sound programming, running of airlines and troubleshooting issues
• Constructed animation boards utilizing ScareMaster, Picaboo and BooBox Flex prop control boards to program sound, lighting and special effects for props
• Utilized Director to develop and edit soundtracks and effects throughout attraction, including props, scenes and overhead music
• Set up and wired overhead and special effects lighting throughout property
• Prepped property for opening by turning on lights, effects and compressors and performed prop and effect repair, addressed safety issues, and oversaw line management and flow through property during opening hours

Jacksonville, Florida, United States

• Temporarily relocated to serve as a seasonal General Manager for 13th Floor Jacksonville, Jacksonville, FLoverseeing all construction, preparation and management of property during the 2021 regular season
• Managed all construction projects for set changes and design to reflect 2021 attraction themes
• Oversaw and collaborated with a leadership team of 7 across operations, sales, performance, costuming and makeup departments to set expectations, develop characters and address issues
• Coordinated participation in community events and local media segments to promote attraction
• Developed processes and trainings in collaboration with department leads for performance, event staff and sales departments to ensure efficiency in opening/closing procedures and customer service
• Efforts of team led to increase of 50% in sales and Google score to 4.3 from 3.9

Nashville, Tennessee

• Identify financial products or services that would be beneficial to client
• Manage personal and business accounts of clients, including transactions and discrepancies
• Increase client base by identifying and calling potential clients to discuss benefits of various accounts for their personal and/or business needs
• Collaborate with team members to establish a team-focused atmosphere to provide quality customer service and adherence to banking center policies.

Greater Nashville Area, TN

• Greet customers and assist with transactions including withdrawals and deposits
• Meet or exceed referral goals by providing recommendations based on client needs for additional services and refer to appropriate staff member
• Travel within the south and downtown areas of Nashville to assist four banking centers with teller needs
• Assist in opening and closing procedures, including selling of teller drawer when indicated, at all banking centers

Greater Nashville Area, TN

• Greeted gym members and assisted in check-in process
• Enrolled new members in basic or premium memberships and assist with renewals and cancellations
• Upsold new customer enrollments by scheduling initial fitness assessments and referring clients to Fitness Director for personal training sessions
• Maintained cleanliness of gym by re-racking weights, wiping down all machines, cleaning restrooms and vacuuming entire facility prior to close
• Consistently ranked first for new member enrollments and initial fitness assessments among associates

Greater Nashville Area, TN

• Provided tours of property and available properties to potential residents
• Processed resident applications, background/credit checks and monthly rental pricing
• Responded to resident issues through scheduling maintenance appointments and working alongside management to provide a quality rental experience

Greater Nashville Area, TN

• Assisted customers with rental process from beginning to end
• Upsold products including damage waiver, liability protection, roadside assistance and personal accident insurance
• Provided pick up and drop off services for customers
• Effectively managed customer complaints to provide the most optimal solution to their problem

Nashville, TN

• Process 5-10 claims daily involving various collision incidents throughout the state of Tennessee
• Communicate with involved parties in a timely manner throughout the process of resolving a claim
• Set up appointments for local repair shops and rental car pickup for customers
• Participate in continued education and training to effectively resolve the most complex claims

Chattanooga, Tennessee Area

• Presented available apartments and leasing options to potential residents
• Utilized YieldStar to process resident applications, run background checks, and generate rent amounts
• Organized, planned, and implemented resident events, such as movie nights and various tournaments
• Aided Riverview Grande Apartments in meeting leasing quotas and filling vacant apartments
• Developed marketing strategies and utilize social media to advertise the Riverview Grande property

Columbia, South Carolina Area

• Manage daily banking operations and ensure employee compliance to regulatory policies and procedures
• Effectively supervise staff of 5-8 employees with training and performance coaching on service expectations, sales techniques, and regulatory guidelines
• Identify and troubleshoot problems for an under-performing branch which resulted in increased teller productivity and improved internal audit scores by over 8%
• Awarded the Jim Taylor Professional Treatment Award for efforts to resolve clientele issues and retain the business of a multi-million dollar account
• Four-time recipient of the Global Recognition Program for Associates for exemplars of superior performance

Aiken, SC

• Established and implemented the chapter constitution, code of conduct, and bi-laws in conjunction with the executive board
• Drafted the chapter budget, monthly and annual dues, and supervised financial transactions therein
• Developed chapter presence on campus and recruited twenty-nine student members
• Managed fraternity of over 60 members to ensure compliance to academic, ethical, and service requirements
• Organized community service events and implemented a fraternity-based study program
• Acted as liaison between the chapter and campus officials

Aiken, SC

• Co-developed the curriculum and course structure of the Emerging Leaders Class, a course focused on the identification, development, and application of leadership skills
• Co-created the Double Knot Society, a program for entering freshmen to assist emerging leaders in the transition to collegiate life. Developed the operating structure, conceptualized and developed society activities.
• Organized event planning logistics for an overnight weekend retreat for 20-30 students
• Planned, marketed, and supervised student organizational activities and campus-wide events
• Acted as liaison between students and campus administrators, facilitated continual open communication and assisted in the resolution of concerns or conflicts

• 2006-2009 College Republicans Club
• 2007- 2008 Pacer Spirit Freshmen Tour Guide
• 2007-2008 Student Government Association - Senator
• 2008 Habitat for Humanity Service Co-Coordinator
• 2008-2009 Student Government Association - Vice President
• 2008-2009 Dance Marathon Planning Committee-USCA Traditional Event

Aiken, SC

• Co-coordinated the Pacesetters program, one in which top student leaders guide incoming freshmen and transfer students through campus orientation programs
• Selected and trained student delegates for the 2008-2009 school year
• Developed innovative orientation programs through collaboration with team members
• Served as liaison between the Pacesetter Program and university administrators
• Created promotional materials and administrative documentation

• Received orders, upsold menu items, and performed cash transactions for a high-volume franchise
• Collaborated with managers, team leaders, and team members to attain customer service and financial goals each shift
• Maintained sanitation per Food Inspection Agency guidelines during and after each shift
• Cross-trained in food preparation and presentation and served in these roles per shift needs