Logan Norris Beard Email & Phone Number

Charlottesville, Va

• Speak with members to determine the best product to suit their needs• Use gathered member information to accurately create and complete loan documents• Built several Excel based tools to simplify internal processes• Own additional tasks and projects as requested by the leadership team

Charlottesville, Virginia, United States

• Greet customers and Connect on a personal level• Discover and Identify the customers needs• Identify and Recommend the solutions or services to suit those needs

Warren, Pa

• Call Center Rep from December 2017 to June 2018• Remote Administrator from June 2018 to Present• Identify and resolve customer issues and struggles across multiple brands• Spearhead introduction of new team tasks for the growing Admin Team• Act as a resource for other reps throughout the day• Help to identify pain points and potential solutions to improve customer experience

Warren, Pa

• Teach acting, singing, and related techniques to students aged 6-18• Select pieces for in class study as well as private and public performances• Counsel students as needed on personal, educational, or any other issues• Design and Build set pieces and props for use in performances

Youngsville, Pa

• Assist residents with activities of daily living• Assure residents remain safe and healthy at all times• Respond to call bells and fulfill residents needs

Warren, Pa

• Suspicious Activities Monitoring for the BSA Compliance department• Trained new employees, providing continuing assistance as needed• Reviewed large business accounts and highly active personal accounts• Developed templates for customers regularly alerting for similar activity• Researched customer backgrounds to establish baseline activity• Identified patterns in accounts to discover potentially suspicious activity• Tested and helped troubleshoot Excel Macros to streamline daily work

Warren, Pa

• Received and Distributed mail pieces throughout the corporation• Prepared and Sent mailings for statements and official correspondence• Developed new system for records retention as the company grew• Implemented and Maintained the records retention system• Interacted regularly with most employees and executives• Identified root causes of any issues related to mail or records retention

In my position, I primarily handled the blow molding machines, making oddly shaped plastic cups and bottles. With this position, I was responsible for the quality manufacturing of these products, the safe operation of the machines, the cleanliness of the area, and the general upkeep and daily maintenance of the machines.I was also responsible for the repelletizer, a machine that took recycled plastics and converted them into plastic pellets that could be utilized in the injection molding machines.

Bachelor’S Degree, Business Management

Degree Incomplete, Theatre/Theater

Activities and Societies: The Madison Project - All Male Acapella