Logan Thomas Email & Phone Number

Remote

• Troubleshoot and resolve security-related technical issues• Identify security risks and assist in developing mitigation plans• Create accurate and well‐documented solutions for security-related issues• Maintain all system standards of compliance• Manage and respond to security-related requests related to physical access, firewalls, contentfilter, spam filter, virus protection, and vulnerability analysis

Remote

• Dedicated technical support for some of Check Point's largest customers• Facilitate new installations, implementations, and maintenance• Provide the customer with education for Check Point products• Author and edit support documentation for both customers and internal teams

Longmont, Co

St. Vrain Valley Schools is the 7th largest school district in Colorado with over 33,000 students and 50+ schools and admin buildings.Primary roles included:• Managing the data center network including Cisco Nexus 7K/2K switches, Cisco ASR routers, and Check Point firewalls• Supporting the District's Cisco network of 300+ switches/routers and 1,000+ access points• Administering the District's Cisco VoIP system of 3,500+ phones using CUCM and CUCI was also the project manager and engineer for the following deployments:• Multiple hardware upgrades of the District's data center network including the Cisco switches/routers and Check Point firewalls• Check Point web filtering and application control for 40,000+ devices on-site• Cisco Webex Teams calling for 3,000+ staff members• 3,500+ phones migrated from the old Nortel system to Cisco VoIP using Call Manager• Cisco Umbrella for off-site filtering of the District's one-to-one iPads and teacher laptops• Cisco AMP device security for district computersAll projects included facilitation between stakeholders, management, vendors, and partners. They also included the creation of documentation for both the end-users and the technical teams that would be supporting them.Other roles included:• Authenticating users and devices with Cisco ISE• End-user network and VoIP support over phone, email, chat, and/or in-person• Managing Singlewire's InformaCast Fusion for VoIP paging• Supporting the help desk through Cisco UCCXSkills and products frequently used at this position:VLANs; routing protocols (BGP, EIGRP, some OSPF); switching; routing; VPN; VTP; NX-OS; DMZ; documentation; troubleshooting; upgrades; TCP/IP; OSI; F5 Load Balancers; Multicast; Wi-Fi; Cisco Unified Call Manager (CUCM); Cisco Unity Connection (CUC); Cisco Unified Contact Center Express (UCCX); Intrado;

Greeley, Co

• Maintain and improve the city’s network infrastructure• Set up and deploy new switches and routers (Brocade, Cisco, and Extreme Networks)• Deploy/manage digital and VoIP Avaya phones• Configure and deploy Cisco wireless access points• Manage the Cisco firewall through ASDM• Manage the network switches and access points using Solorwinds Orion• Edit policies on Websense to control internet access for users• Set up new BlackBerry phones for users• Project lead for migrating from a static and flat network to DHCP with multiple VLANs

Greeley, Co

• First line of IT support for all city departments• Troubleshoot and fix issues on the phone, remotely, or in person• Deploy new computers for users• Supported hardware and software on Dell computers with Windows XP• Support all local and network printers

Black River Falls, Wi

• First line of IT support for the Ho-Chunk Nation government offices• Troubleshoot and fix issues on the phone, remotely, or in person• Supported hardware and software on HP computers with Windows XP• Support all local and network printers

Eau Claire, Wisocnsin

• Deployed with Charlie Company 2-128 Infantry in 2006 in support of Operation Iraqi Freedom

Tomah, Wi