A dedicated problem solver who can reconcile complex business challenges, focus achievable initiatives and execute a plan through involved program management. A refined appreciation for good work and great relationships moves me forward every day.• Graduated from the University of Texas at Austin in 2000 with a Bachelors of Business Administration majoring in Management Information Systems• While in school worked as the systems admin for a local law firm and undertook a myriad of web development projects to finance education• Started post-college career with an Internet start-up developing media-rich database web applications• Pursued interest in IT support to expand technology infrastructure knowledge and increase client interaction• Started IT support business to foster extensive network of business relationships and refine experience with business processes• Joined larger outsourced IT firm to better serve my growing client base and diversify technical, sales and business development skills• Moved to enterprise level environment to focus analyst skills• Continuing to apply integrated skill set to produce value for business leaders, IT directors and strategic partnersSpecialties:• Cost/Benefit Analysis & Risk Management• Conflict Resolution• Escalation Management• IT Budget Planning & Allocation (technology road mapping)• Sales Metric Analysis & Dashboard Refinement• Custom Requirements & Industry Specific Solutions• Internal Workflow Processes and Automation• Sales Support and Technical Sales Training• Test Plan Development and Execution• Server Infrastructure Hardware Design• Software Licensing Cost Analysis
Listed skills include Cloud Computing, Project Management, Crm, Integration, and 46 others.