Logan Yancey Email & Phone Number

• Deploy and configure laptops for new employees, ensuring that all necessary software, applications, and settings are properly installed and customized according to company standards
• Perform on-site analysis, diagnosis, and resolution of complex desktop and laptopproblems for end users, and recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot end user andnetwork hardware, peripheral devices, printing/scanning devices, presentationequipment, software, and other products in order to deliver.
• Manage user accounts and licenses within the Office 365 Admin Center, including creating new accounts, assigning licenses, and modifying user permissions as needed
• Maintain accurate records of equipment inventory, including tracking serial numbers, configurations, and software licenses.
• If necessary, liaise with third-party support and PC equipment vendors

• Imaging, wiping, & configuring laptops/desktops for company's users
• Troubleshooting Hardware/Software issues
• Assisting walk in issues with company employees
• Account managing in Office 365
• Active directory
• Providing support via email/web-based portal

Fenton, MO, United States

• Provide first level support for ALOHA related products and services
• PC hardware, Software, and Kitchen hardware troubleshooting
• Solving Technical issues over phone, email & web-based portals
• Remote Software Including Logmein and NCR Command Center
• Communicating with Corporate infrastructures on escalated issues
• Performing windows Commands to test networking for points of failures

Herculaneum, Missouri

• Cleaning and preparing construction sites.
• Loading and unloading materials and equipment.
• Building and taking down scaffolding and temporary structures.
• Digging trenches, compacting earth and backfilling holes.
• Operating and tending machinery and heavy equipment.
• Following instructions from supervisors and implementing construction plans.

Herculaneum Missouri

• Experience at all stations in store (Grill, Fryer, Front counter/drive-thru)
• Ensure that all health and safety regulations are followed with station & food prep
• Assist other stations and customers when needed
• Serve as trainer for all new employees and direct them their duties
• Inventory product to ensure supply is stocked
• Maintain temperature readings of food and make sure its within range

Associate Of Applied Science, Computer And Information Sciences And Support Services

Graduated with Associates of Applied Science in Computer information systems

High School Diploma