Responsibilities as Lead Fraud Analyst (Fraud Management): • Handling a team of 6 members • Arranged and handled monthly and weekly meetings with client to discuss all the points mentioned in the Weekly and Monthly Reports.• Direct and Daily conversation with Client to provide with the suggestions about rule refinement and all the other issues pertaining to the day to day activities and based on the revert from client, making amendments in the system.• Review the new… Show more Responsibilities as Lead Fraud Analyst (Fraud Management): • Handling a team of 6 members • Arranged and handled monthly and weekly meetings with client to discuss all the points mentioned in the Weekly and Monthly Reports.• Direct and Daily conversation with Client to provide with the suggestions about rule refinement and all the other issues pertaining to the day to day activities and based on the revert from client, making amendments in the system.• Review the new product/service launch and provide feedback to the client from FM perspective• Working on new fraud trends and provide solutions on how to implement controls to detect these frauds• Creating cases and maintaining technical documentation of fraud scenario, procedure followed throughout the fraud investigation• Creating new rules and optimizing old rules• Maintaining and updating Control Sheet of newly created rules• Developed a full-fledged report to block the number or number series suspected to associated with SimBox Fraud• Prepare Weekly and Monthly reports for the team and share with Client to show all the achievements, New Achievements and Challenges Show less

Overall monitoring of any possible fraud opportunities due to technical glitch or defects to ensure detection as early as possible.• Identifying several types of fraud like PABX, Wangiri, SIMBOX, IRSF, Call Selling and solve the issue.• Have worked on scratch card reports, invalid voucher reports, high value prepaid recharges, suspected or blacklisted IMEI and hot destinations, On Net and Off Net SIMBOX Reporting.

• Review the on-boarding merchant profile and take a call whether to let them use our platform or not. • Investigate both the International and domestic transactions to identify the potential threat. • Monitor all the new seller transactions very keenly to eliminate fraud and personal payments. • Get in touch with the seller and recover the paid out amount in case of Fraud or Chargeback.• Work closely with dev team and help them to create risk bots to mitigate fraud.• Handle… Show more • Review the on-boarding merchant profile and take a call whether to let them use our platform or not. • Investigate both the International and domestic transactions to identify the potential threat. • Monitor all the new seller transactions very keenly to eliminate fraud and personal payments. • Get in touch with the seller and recover the paid out amount in case of Fraud or Chargeback.• Work closely with dev team and help them to create risk bots to mitigate fraud.• Handle Resolution centre queries related to fraud.• Follow up with the negative balance merchants and help the team to recover money. • Handled Zendesk tickets related to Payouts and fraud.• In case of payout failure, get in touch with the merchant through email or call to rectify the error in bank details and process the same within 24 hours. • Gain knowledge about recent fraud trends and update the team accordingly. Show less

• Analyzing the work cases which gets triggered through Adyen.• Identifying the major fraudulent activities and trended most of the frequent fraudster who have been continuously made fraud activities across the globe. • Reducing the charge backs and fraud activities that could really give major impact in the company’s financial activities into loss and reputation among the Consumers and other business merchants.• Assisted in providing vital inputs for working in Chargeback reports… Show more • Analyzing the work cases which gets triggered through Adyen.• Identifying the major fraudulent activities and trended most of the frequent fraudster who have been continuously made fraud activities across the globe. • Reducing the charge backs and fraud activities that could really give major impact in the company’s financial activities into loss and reputation among the Consumers and other business merchants.• Assisted in providing vital inputs for working in Chargeback reports for the fellow team members.• With Good ownership activities I have handled and made sure that there are no Charge backs and any fraudulent activities. This has really helped the fraud team to work continuously without missing out any reports on a daily basis.• Continuously proving my analysis level for all the regions, as I had been initially implemented in specific to find out the most frequent trends in fraud activities.• Expertise in the risk analyst stream on identifying the major fraudulent activities in all the regions. • Identifying most of the RAF (Refer A Friend) fraudsters to define about the referral fraud behaviors.• Finding out the frequently made mistakes from Analysts as that exist in this program that lead to streamline the process as every false and misleading action taken by an Analyst that could really affect the real time believes and trust on the company from Consumer end. Show less

• Analyzing the work cases very minutely to find any potential fraudulent cases and taking appropriate action.• Interact with clients regarding weekly MIS and update the entire team with the current fraud trends on daily basis.• Performs daily review of exception and risk reports.• Investigating the case strategy and reporting to the Association(Visa & Master). • Reviews potential fraudulent accounts for the prevention and detection of Fraud • Identifies key risk… Show more • Analyzing the work cases very minutely to find any potential fraudulent cases and taking appropriate action.• Interact with clients regarding weekly MIS and update the entire team with the current fraud trends on daily basis.• Performs daily review of exception and risk reports.• Investigating the case strategy and reporting to the Association(Visa & Master). • Reviews potential fraudulent accounts for the prevention and detection of Fraud • Identifies key risk indicators and formulates MIS that accurately track these indicators • Develops, communicates and implements optimum fraud strategies Show less