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Logesh Kumar is listed as Agile Product Manager | Delivering Customer-Centric Solutions based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Logesh Kumar.
Logesh Kumar previously worked as Lead Experience Manager- prod Dev/Management at Verizon and Consultant-Program management at Verizon. Logesh Kumar holds M.S, Wireless Communication from Umeå University.
As an accomplished Product Manager with over 15 years of experience in the IT and Telecom industries, I specialize in driving innovation and delivering customer-centric solutions. My background includes extensive expertise in consulting, pre-sales, solution architecture, and delivery management, with a strong focus on leveraging agile methodologies to bring digital experiences to life.Throughout my career, I’ve led the development and management of products that cater to high-demand markets, such as IP Telephony and data solutions for top-tier hotels. I excel in identifying market needs, defining product strategies, and managing the entire product lifecycle.My experience extends to Robotic Process Automation (RPA), where I’ve overseen cross-functional teams, developed production support frameworks, and significantly reduced operational issues. I am also skilled in incident management, consistently driving down call center volumes, enhancing operational efficiency, and increasing profitability.I am passionate about solving complex problems through technology and am always eager to collaborate with like-minded professionals.If you’re looking to innovate and bring your product ideas to life, let’s connect and explore how I can contribute to your team’s success.Feel free to reach out to me at lokee2k2@gmail.com
A career timeline built from the work history available for this profile.
India
Delivered process automation solutions for customer helpdesk and retail channels using RPA.Managed transaction migration to a new architecture.Led a 20-member team to implement universal ID authentication.Conducted market research, UX design, and product launch initiatives.Enhanced omni-channel experience with data analytics tools (Tableau, Google.
Chennai Area, India
Over 15 years of IT and Telecom experience in consulting, pre-sales, solution architecture, and project management.Expert in agile methodologies on Digital channel experience. Demonstrated strength in problem discovery, market research, intelligence requirements gathering on customers and competitors, benchmarking analysis and business plan.
Chennai Area, India
Installed and configured IPTV systems for Telefonica.Managed subsystems including middleware, content management, and Oracle DB.Conducted testing, documented defects, and resolved issues using Wireshark.
Singapore
Closed a $20M deal selling hospitality TV sets to hotels.Managed strategic business transition for the TV segment.
Singapore
Product Manager @ DoCoMo interTouch, Singapore Jul 2008 - Apr 2010 Directed a global team of product managers handling customer issues across the globe Managed ITIL service delivery experience, applied change management process to manage country's request using ITIL framework Defined escalation process & L3 support as part of product management, and.
Pre-Sales Engineer @ Percipia, Chennai, India Sep 2007 - Jun 2008 SME for IPTelephony and custom solution requirements for hospitality industry based on Cisco CCM and asterisk based IPBX Developed technical presentations and recommended hardware, software release schedules & applications roadmap Performed network design and assessments, and minimized.
Implementation, commission and testing of WIMAX networks and worked for telsima’s StarMax deployment for VSNL India.Worked as a project engineer for WIMAX roll-out including,1 Actively involved in Network planning and Antenna positioning for greater throughput and achieved 30Mbps in the testing phase2 Hands on planning and effective manpower utilisation3..
Sweden
Worked for a project "RSA Encryption in symbian Mobile phones as a software-plugin:Abstract: Using the data channel for sending encrypted voice packets instead of using regular GSM voice channel. Its in the prototype stage.
Project work: 1.RF planning and Optimization for WCDMA networks and convergence of NGN networks. 2 Study of triple play transmission by.
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Logesh Kumar is listed as Agile Product Manager | Delivering Customer-Centric Solutions.
Logesh Kumar is based in Chennai, Tamil Nadu, India.
Logesh Kumar has worked for Verizon, Alcatel-Lucent, Philips, Buh Singapore, Docomo Intertouch, Singapore, and Percipia.
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Logesh Kumar holds M.S, Wireless Communication from Umeå University.
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