• Taken overall accountability and responsibility for the customers experience and make effectivedecisions by balancing the needs of the customer and the business.• Monitored the stock management processes and maintained detailed inventory to help the teammanaging the store standards.• Lead by example, effectively delegated workload and motivated my teams to achieve highperformance by providing a high level of flexibility and trust.• Organized a medical campaign for 300 people and raised customer base by 20% which increasedstore sales by 15% .• Recruited the right people to manage store, monitored team performance and recognized excellencein the industry.

• Lead and delivered exceptional customer service to drive brand advocacy and loyalty and monitoredsales performance, proposed commercial plans to maximize opportunities for the company.• Achieved and exceeded individual, team sales targets and KPI’s to ensure a profitable business• Above 100% target achievement for two consecutive financial years 2019 and 2020

• Analyzed the market, built sales strategies and learned product specifications according to medicinalstandards.• Developed long term goals to achieve a new generation of medicines at lower cost delivery.