Luiz Gianesella Email & Phone Number
Who is Luiz Gianesella? Overview
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Luiz Gianesella is listed as Gerente de Consultoria Interna - Transformação Organizacional at Natura, a company with 44908 employees, based in Peru, Peru, Peru. AeroLeads shows a matched LinkedIn profile for Luiz Gianesella.
Luiz Gianesella previously worked as Head of Consulting and Projects at Cx Latam Group and Gerente de consultoría at Xcustomer360. Luiz Gianesella holds Master'S Degree, Marketing Research from Fia - Fundação Instituto De Administração.
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About Luiz Gianesella
As the Consulting Leader at Xcustomer Group, I have specialized in transforming Customer Experience and Employee Experience across various companies in multiple sectors throughout Latin America. My approach is deeply focused on understanding the audience, developing strategies based on empathy, and a strong orientation towards results.Over the past few years, I have dedicated my career to developing and training multidisciplinary work teams in customer experience management. My goal has been to cultivate leaders capable of driving high-impact corporate transformation and innovation, always with the customer at the heart of every action.As a key facilitator in the design and development of projects, I focus on driving innovation through agile methodologies, constantly seeking to improve processes, policies, and tools. My approach is to achieve sustainable profitability, using key performance indicators like NPS, CSAT, CES, and customer loyalty. Additionally, I am deeply involved in digital transformation, ensuring that each project not only meets current objectives but is also aligned with the trends and demands of the digital future.With a solid background in strategy and commercial intelligence teams, I have primarily worked with large companies to develop effective value propositions and business models. I have also led the training of highly customer-oriented work teams, ensuring that each project aligns with the company's objectives and needs.Important clients and projects developed in Latin America:Venta directa / Beauty & Personal Care: Belcorp (Perú | Brasil), Natura (México)Salud: La Cardio, Fundación Santa Fé de Bogotá, Audifarma (Colombia); Difare (Ecuador)Seguros: Global Seguros (Colombia)Alimentos: Nutresa | ACO (Alimentos al Consumidor) (Colombia)Servicios: Servientrega (Colombia)Retail: ETA Fashion (Ecuador), Ripley (Perú)B2B: Ultracem, Bekaert (Colombia), Firma.cl (Chile)
Listed skills include Leadership, Consulting, Business Model Development, Kpi Dashboards, and 38 others.
Luiz Gianesella's current company
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Luiz Gianesella work experience
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Head Of Consulting And Projects
Current- Responsible for the corporate strategy for planning, execution, and monitoring of all consulting projects across LATAM.- Management and control of the consulting budget, ensuring profitability objectives.- Guidance and mentoring on topics related to customer and employee experience management, focusing on experience-oriented organizational.
Gerente De Consultoría
- Responsable por la gestión integral de proyectos en Customer Experience ytransformación centrada en el cliente:o Diagnóstico y diseño de estructura del área de Customer Experience;o Mapeo de procesos internos y.
- Gestión de equipos de consultores multidisciplinares en diferentes países paraproyectos en sectores como: farmacéutico, retail, turismo y hotelería, educación,ventas por mayor, entre otros.o Empresas líderes en sus.
Commercial Coordinator
Design, implementation and monitoring of the commercial strategy for Brazil and USA. - Coordinate the sales force experience for consultants and leaders- Work with the commercial team to monitor projects and indicators;- Manage and responsable as Product Owner for projects to continuously improve the Value Proposition for the sales force:1) Compensation.
Commercial Analyst
- Monitoring the compensation plan for Belcorp's Multilevel Markets (MLM): Brazil and United States- Quantitative and qualitative studies to check the plan financial health. - Analysis to evaluate proposals from the countries to eventual adjustments on the plan, evaluating scenarios to commercial actions, incentives and other initiatives.- Develop KPI's to.
Senior Business Intelligence Analyst
- Development of models and reports to identify business opportunities, new KPI's creation (dashboards by region or commercial structure) and generate information for strategic decisions- Plan and execute the Brazil's Chief Executive monthly report and presentations to Headquarters- Quantitative and qualitative studies developing analysis based on findings.
Business Intelligence Analyst
- Quantitative and qualitative studies: business model, KPI's and support to other in-company areas such as education and sales.- Competition control: follow-up of the competitors, their marketing actions (promotions and new products) and commercial actions for the sales force.- KPI's projection: Short and medium term indicators projection and control
Financial Planning Analyst
- Managerial reports: sales performance; sales goal tracking; performance analysis; monthly reports to the company HQ (new products goals; sales forecast).- P&L analysis: price, costs and contribution margin studies. SKU analysis.- Operational activities monitoring: stock - slow moving products analysis; follow the efficiency of the orders delivery.
Planning Analyst
- Commercial and financial data control through reports analysis and performing follow-up of business indicators;- Organize and analyze the information for strategic and managerial analysis. Focus on sales, sponsorship and operational data.
Trainee
- Advising on M&A projects through financial data breakdown and delivered analysis using due diligence procedures.
Purchase And Foreign Commerce Intern
- Purchase negotiations, export process and market viability studies to commercialize foreign health products in Brazil.
Colleagues at Natura
Other employees you can reach at natura.com.br. View company contacts for 44908 employees →
Graciela Maurice
Colleague at NaturaArgentina, Argentina
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SM
Silvia Mathias
Colleague at NaturaSão Paulo, São Paulo, Brazil, Brazil
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NC
Najylla Cecilia
Colleague at NaturaPassos, Minas Gerais, Brazil, Brazil
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MH
Marianne Herzfeld Fajardo
Colleague at NaturaPeru, Peru
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EE
Ema Egaña
Colleague at NaturaChile, Chile
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IJ
Ivonne Janette Ravanal Sagredo
Colleague at NaturaChile, Chile
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TS
Tais Souza
Colleague at NaturaSão Paulo, São Paulo, Brazil, Brazil
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JZ
Juliana Zanoni Costa
Colleague at NaturaSão Paulo, São Paulo, Brazil, Brazil
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JR
Jacqueline Rodriguez Rivas
Colleague at NaturaChile, Chile
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YM
Yaradis Martinez
Colleague at NaturaBogota, D.C., Capital District, Colombia, Colombia
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Luiz Gianesella education
Master'S Degree, Marketing Research
Bachelor, Economics
Bachelor, International Relations
Frequently asked questions about Luiz Gianesella
Quick answers generated from the profile data available on this page.
What company does Luiz Gianesella work for?
Luiz Gianesella works for Natura.
What is Luiz Gianesella's role at Natura?
Luiz Gianesella is listed as Gerente de Consultoria Interna - Transformação Organizacional at Natura.
Where is Luiz Gianesella based?
Luiz Gianesella is based in Peru, Peru, Peru while working with Natura.
What companies has Luiz Gianesella worked for?
Luiz Gianesella has worked for Natura, Cx Latam Group, Xcustomer360, Belcorp, and Warner Bros. Entertainment Group Of Companies.
Who are Luiz Gianesella's colleagues at Natura?
Luiz Gianesella's colleagues at Natura include Graciela Maurice, Silvia Mathias, Najylla Cecilia, Marianne Herzfeld Fajardo, and Ema Egaña.
How can I contact Luiz Gianesella?
You can use AeroLeads to view verified contact signals for Luiz Gianesella at Natura, including work email, phone, and LinkedIn data when available.
What schools did Luiz Gianesella attend?
Luiz Gianesella holds Master'S Degree, Marketing Research from Fia - Fundação Instituto De Administração.
What skills is Luiz Gianesella known for?
Luiz Gianesella is listed with skills including Leadership, Consulting, Business Model Development, Kpi Dashboards, Kpi Implementation, Economics, Strategic Insights, and Microsoft Powerpoint.
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