Business Development:- Identifying and targeting new business opportunities through market research, networking, and outreach.- Developing and executing strategic sales plans to achieve company objectives.- Building and maintaining relationships with potential and existing clients.- Presenting and demonstrating company products/services to clients, tailoring pitches to meet their specific needs.- Negotiating contracts and closing deals.- Tracking and reporting on client success metrics and adjusting strategies as needed.- Aiding the business team and the Patterns leadership team on activities related to business.- Maintaining confidentiality of the sensitive information related to company business development. Technical: - Collaborating with the technical team to understand product capabilities and features.- Providing technical guidance and support during sales presentations and client meetings.- Translating client requirements into technical specifications for the development team. - Staying updated on industry trends, technological advancements, and competitor offerings.- Leveraging technical expertise and working on deliveries with the product teams.

- Developed and monitored key performance indicators (KPIs) to measure and analyze project success, providing actionable insights for ongoing improvements and informed decision-making.- Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring a clear understanding of project requirements and alignment with organizational goals.- Applied agile project management principles to adapt quickly to changing project requirements, resulting in a 25% increase in project adaptability and responsiveness.- Played a pivotal role in the development team, actively contributing to the design and refinement of multiple products, and collaborated seamlessly with the Development team on upcoming releases and features.- Engaged closely with customers to glean valuable insights, actively influencing product enhancements and thereby achieving a commendable 15% increase in overall product satisfaction.

- Part of the core team which involved in developing business, financial plans and forging fruitful partnerships.- Managing multiple projects to analyse consumer behaviour and process / product developments.- Managed, motivated and developed a team of 10 members.Demos and Product Development:- Presenting Product Demos & training for end users and clients.- Effectively developing & communicating different products and solution concepts to clients. - Constantly working with customers & sharing insights and helping improve the product.- Part of the development team which involves designing multiple products.- To liaise with the Development team on upcoming releases and features.Deployments:- Successfully deployed the Products in various parts of India, Mauritius, Kenya, Australia, Bahrain & Oman.- Ownership of deployment of the various products and Product testing.- Gained experience in dealing with customers at various levels of hierarchy in India and abroad.- Experience with a demonstrated history of working in the hospital & health care industry.

- Planned projects and met with system users to evaluate the scope of projects.- Aided the design team in product design and provided input on relevant issues.- Improved productivity by overhauling the staff scheduling process and reorganizing staff member’s daily tasks.- Setting up scalable processes and teams in place to work towards great user experience.- Training for new joiners on the process & product demonstration.- Handled activation / support requests from Sales & Support teams.

- Ownership of product testing & providing ideas into designing of the product.- Monitored applications and carried out effective functional & scalability testing.- Developed test plans, cases, scripts, and reports on 10+ projects for clients.- Interacting with the development team for bug fixes and enhancements in the product.- Designing SOPs for handling new service requests arising from these releases.- Was actively involved in generating new business deals.

- Involved in Web Designing and Database Management.- On-boarded more than 500 doctors within 6 months.- Troubleshoot all doctors / patients during the initial phase of the deployment.