Wan Lin Loh Email & Phone Number

Singapore, Singapore

• Inside Sales Officer
• Position changed from “Business Development Customer Service Officer”
• Assist Executive Director to handle overseas sales with existing or new customers, sample requirement and provide technical information of products.
• Provide administrative support and assistance to department
• Attend to adhoc enquiries through email or phone call
• Prepare quotations and executing order/sample/delivery

• Departure Experience
• Data validation and analysis
• Preparing Microsoft PowerPoint slide decks
• Facilitate and schedule meetings with external vendors
• Assisting in Ground Operations Arrival Experience
• Shuttle bus operations observation, data collection via surveying

• To provide great customer service and attend to passenger
• Stock take products prepared for service recovery
• Handle congestion at various touch points (E.g Arrival/Departure Immigration)
• Facilitate Ground Operations such as Late Baggage Presentation, flight delay, gate change, aircraft on ground, return to bay and many more
• Ensure smooth operations and a safe environment
• Assist DTM in the daily morning briefing