⮚ Tier 2 support- Identify issues in applications/ software : order, support, call center - Guarantee of the QOS, respect the SLA - Monitor applications and system with alerting (sitescope, nagios, centreon, shell scripting)- Write notes to tier 1 support- Analyze data (ELK), monitoring (grafana)⮚ Projects- Deploy fixes and test patches on pre-production platform- Deploy evolutions, validate fixes- Coordinate technical changes or migration, animate meetings- Migrate applications to AWS cloud- Migrate applications to kubernetes- Write documentation

Within the information and communication systems section (SSIC)⮚ Helpdesk Support - Handle remote incidents⮚ Local support - Handle on-site incidents⮚ Deploy network - Wire new offices - Install network outlets - Install telephone outlets - Brassage and control⮚ Maintain the computer equipment of the department's gendarmeries in operational condition: - Windows - Linux - Fixed-line telephones - Cell phones - Printers - Deploy new workstations (OS installation + configuration + image restoration) - Deploy antivirus servers - Manage backups⮚ Ensure after-sales service - Initiate repair process with suppliers - Follow-up⮚ Equip vehicles - Installation of equipment (radio and computer) on vehicles, cars, motorcycles, trucks

As part of the development team for the site selling phones and packages online:- Refresh a website for phone order management, PHP/MySql- Secure the website - Optimize code- Optimize SQL queries- Make the website become faster- Create a customizable website with wordpress for the clients

Recover data from a document corpus and restore it in a database.