Loic Joachim Email & Phone Number

Dunedin, OTA, NZ

Dunedin, Otago, NZ

• Year 1 (pre-launch):
• Helped design and build the program.
• Primarily worked on the interface, user experience, infrastructure and networking aspects of the system.Year 2:
• Developed and implemented a marketing strategy.
• Continued to help design and build features.

• Year 1:
• Did a full hardware and software network revamp as local network speed would fluctuate between 10-40 Mbps (outbound around 4Mbps). Many loopbacks and bottlenecks were found. Fixed everything so speed was full Gigabit.
• Setup new Active Directory environment and migrated all computers and servers from Windows Server 2003 / Windows XP/NT to Windows Server 2019 and Windows 10.
• Setup Remote Desktop Services farm with high redundancy, Windows Server DNS, DHCP, Print farm and everything centrally managed and automated with Group Policies.
• Identified systems that were unnecessarily dependent on legacy hardware and systems such as programs that could only communicate via serial ports and custom communication protocols. Found ways to remove our.
• Organised and cleaned IT space / server room. Setup systems for secure user password management and centralised connection management so all systems could be easily accessed and managed by IT team.

Dunedin Central, Otago, NZ

• Year 1:
• Designed and implemented complete overhaul of network including implementation of networking best practices, site to site VPN’s and remote gateways
• Rapidly implemented major fixes to critical systems to ensure continuation of business
• Redesigned underperforming key systems and managed their migration such as security cameras, accounting platform, file system, purchase order and invoicing system, HR system
• Designed and setup a full active directory environment including integration with SaaS products through Azure AD, implemented SSO wherever possible and worked with vendors to add AD into their systems
• Managed department budget and made all IT purchasing decisions

Auckland, NZ

• Top level support for customers, primarily in the USA
• Go to person for Priority 1 incidents, such as DDoS, system downs, and data breaches
• Identified bugs (primarily in.NET and database) by perusing logs and source code, created environments in which to replicate them
• Developed, maintained and optimized web/mobile/desktop applications, system performance, database, networking and system services
• Designed system maintenance plans, including checking DB integrity, running agent jobs, history cleanups, log cleanups, rebuilding index’s, back-ups, shrinking DB’s and performing backups
• Assisted customers with internal auditing

• Supervised development of Scholatec’s Track and Trace technologies while providing technical support to clients. Key accomplishments include:
• Designed and developed the Track and Trace technology, including the mobile/website application for the customers, and the desktop user interface for the clients
• Designed, in AutoCad, the hardware required for the manufacturing assembly line, assembled and installed it into production lines
• Managed the implementation and maintenance of the Track and Trace technology in the clients’ manufacturing sites
• Designed and developed Social Media Analytics Tools
• Used various Lasers, Ink Jets and Label applicators to write variable data to the client’s manufactured products

Yunnan, CN

• Taught fundamentals of Computer Systems, including hardware, software and networking

Puteaux, FR

• Provided maintenance for all the computer assets of large companies: servers, data storage arrays, routers and printers of all makes and models.
• Helped the company grow by securing new contracts with Netapp, went from providing maintenance in 17 countries to 67.
• Designated manager of the Netapp contract.
• Coordinated and managed various contracts with multinational corporations including Airports of Paris, Sun-Oracle, Hewlett-Packard, Snecma, Hertz and Sanofi.
• Provided statistics and monthly performance reports for each client.
• Worked with a network of sub-contractors in 67 countries.

Education record

Education record

Education record