Loida Balinas Email and Phone Number

➢ Delivered personalized beauty services and treatments based on client requests.➢ Booked client appointments and send out reminder emails to avoid missed treatments.➢ Resolved customer complaints with professionalism for positive outcomes.➢ Assisted with stock duties, ordering products to replenish supplies.➢ Responded promptly to customer email and phone inquiries.➢ Maintained accurate client records.➢ Processed customer payments with accuracy.

➢ Suggested appropriate and beneficial treatments to customers based on their needs.➢ Developed an extensive and loyal client base by documenting client’s preferred treatments and delivering outstanding customer service.➢ Performed a variety of massage techniques according to client’s need.➢ Cleaned and disinfected treatments areas including beds to maintain customer health and safety.➢ Answered, screened and directed inbound phone calls. Take verbal and written messages

➢ Performed a variety of massage techniques according to clients need including facials➢ Administered manual treatments contributing to massage therapy.➢ Maintained positive guest relations at all times.➢ Discuss with clients regarding their medical histories and problem.

Managed reception area, greeting visitors and responding to telephone and in-person inquiries.➢ Handled procurement and contracts to support stable office operation➢ Coordinated company events and clients meeting.