Lois Alexander work email
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Lois Alexander personal email
Lois Alexander is a IT TELECOMMUNICATIONS TECHNICAL ANALYST 2 at LOUISIANA DEPARTMENT OF ADMINISTRATIO. She is proficient in English.
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Tax OfficerLouisiana Department Of Revenue Mar 2014 - Jan 2017Researched delinquent tax cases through computer and financial institution records, Clerks of Court, Internal Revenue Service, and other governmental offices for the purpose of locating assets in order to effect the collection of the state taxes due. Worked with taxpayers, accountants, CPAs, and attorneys to obtain Statements of Financial Condition and all necessary documentation needed to request an Offer of Compromise; reviews all information before submitting offer for further approval. Collected delinquent taxes through personal contact or by garnishing wages, levying on bank accounts, filing tax liens, seizing property, revocation of licenses, or cease and desist orders. Conducted detailed analysis on accounts in which returns are being recommended for acceptance after the assessment has become final; made adjustments to calculated additional tax, penalty and interest, if applicable.
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Caption AssistantHamilton Relay Dec 2012 - Dec 2013Baton Rouge, Louisiana AreaCaptioned confidential telephone calls for deaf and/or hard of hearingMulti-tasked (listen to audio, voice what was heard, proof-read developing captions- all simultaneously).Monitored technical issues on calls and report to appropriate staff -
Team LeadConvergys Nov 2010 - Nov 2012Baton Rouge, Louisiana AreaInteracted with customers to provide information in response to inquiries about products and services and to handle and resolve complaintsSold services such as, telephone service, and television servicePromoted to Team Leader from customer service representative after 3 months of employmentSupervised and trained new customer service representativesLead team of employees to number one in sales in site
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Customer Service LeadWinn-Dixie Nov 2007 - Nov 2010New Iberia, LaEstablished a new speed record for store of 80 customers per hourFocused on customer service needs 100% of the timePromptly performed customer service associate duties so the customer is not waiting in the checkout line for an unreasonable length of time.Supervised and Trained over 20 new employees on cash register, customer service, and sales of tobacco and alcohol guidelinesPromoted to Customer Service Lead from Cashier after over 1 year of employmentEffectively and efficiently bagged, boxed, and expedited the flow of groceries from the checkout area to the customer`s vehicle.Operated computer to send money via Western UnionBalanced cash registers on front end; Handled large amounts of money in cash
Lois Alexander Skills
Lois Alexander Education Details
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Sociology
Frequently Asked Questions about Lois Alexander
What is Lois Alexander's role at the current company?
Lois Alexander's current role is IT TELECOMMUNICATIONS TECHNICAL ANALYST 2 at LOUISIANA DEPARTMENT OF ADMINISTRATIO.
What is Lois Alexander's email address?
Lois Alexander's email address is lo****@****ana.gov
What schools did Lois Alexander attend?
Lois Alexander attended Louisiana State University.
What skills is Lois Alexander known for?
Lois Alexander has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Sales, Leadership, Training, Photoshop, Customer Service, Team Leadership.
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