Oversee the Centralized Help Desk by reviewing tickets, assigning tickets and conducting biweekly meetings with off-site Service Manager. Provide first level hardware and software support to students, faculty and staff, including web support for online education activities. Coordinate the purchasing of computer software, computer hardware, parts and accessories. Coordinate purchasing and tracking of computer consumables. Create, update and remove network accounts. Verify system backups and perform data restores. Coordinate the checkout of computer and A/V equipment. Perform various media services. Orient and supervise student assistant

Computer Operator:Coordinate the printing, reviewing and distribution of computer printouts. Perform backup and restores of computer data. Create various reports. Orient and supervise student assistants.Student Housing Office Manager:Streamline several processes. Coordinate the process to assign and track room assignments of residents. Oversee the Student Housing computer lab. Distribute and forward mail. Create various reports. Orient and supervise student assistants.

Coordinate the printing, reviewing and distribution of computer printouts. Perform backup and restores of computer data. Create various reports. Coordinate purchasing and tracking of computer consumables. Coordinate the purchasing of computer software. Orient and supervise student assistants.

Coordinate the printing, reviewing and distribution of computer printouts. Perform system backup and restores. Create various reports. Test scoring.In July of 1990, North Iowa Area Community College bought out the other partners and ATECC became NIACC.

Entered tickets for delivery of productSwapped computer disks for backupI left this position to stay at home with my children.