Lois Wade Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, Pennyslvania

• Oversee daily operations for a team of 21, ensuring security, staff safety, and operational excellence across all functions
• Act as the primary point of contact, facilitating approximately 2,8000+ annual in-person student appointments
• Supervise and mentor 10 Career Peer Mentors, enhancing their professional development and improving work standards
• Coordinate the Summer Internship Experience Fund, Dozzi, Tartan Scholars, and Tepper undergraduate funds annually to support 50+ students who need financial support
• Procure office and copier supplies and place custodial and facility work orders to maintain the cleanliness and functionality of the office by 100%
• Improve the troubleshooting process for faculty and staff for On-Campus Employment accounts, increasing system utilization by 15% and ensuring data accuracy

Pittsburgh, Pennsylvania, United States

• Designed and optimized academic course schedules per term in PeopleSoft, collaborating with the Registrar’s Office to secure adequate classroom resources and ensure alignment with institutional policies
• Coordinated and managed departmental events, including the Annual Oratory Competition and Recognition Ceremony, recognizing student achievements and fostering community engagement
• Managed financial awards for undergraduate students, ensuring proper recordkeeping and adherence to institutional and donor guidelines
• Created memo updates for undergraduate students and awarded certificates for members of the Communication Honor Society
• Served as the Interim Department Coordinator, supporting the Chair by managing operations, faculty schedules, room scheduling and student services
• Prepared and distributed contracts for part-time and visiting faculty, maintaining accurate documentation and adhering to university guidelines

Pennsylvania, United States

• Managed student ID production, meal plan adjustments, and dormitory access, adhering to the University’s standard operating procedures
• Maintained and monitored the laundry refund system using Excel, ensuring accurate reimbursements for students
• Utilized multiple data systems to troubleshoot swipe reports for students and ensure secure room access
• Partnered with facilities management to coordinate room preparation for student arrivals and departures, ensuring a smooth transition for residential services
• Represented the university at tabling events for prospective students, promoting the institution and encouraging enrollment.

Pennsylvania, United States

• Served as the first enthusiastic and welcoming person when encountering visitors
• Maintained the animal yards and informed visitors of the details about the animals
• Communicated with the visitors and answered any questions they may have had, informing them of different events happening within the Zoo and giving directions when needed