Lois Wolfe Email & Phone Number

Greater Boston Area

Answering multi line phone, triage and send messages to providers, schedule office appointments and appointments for tests in Epic system, receive prescription requests, explain instructions/prep for testing, check patient's in and out for appointments, confirming demographics and insurance, collect copays, referral management including insurance referrals and consult orders, top care reports, HIPAA, prior authorizations, fire and safety trainer to new hires, cross cover to areas in need… Show more Answering multi line phone, triage and send messages to providers, schedule office appointments and appointments for tests in Epic system, receive prescription requests, explain instructions/prep for testing, check patient's in and out for appointments, confirming demographics and insurance, collect copays, referral management including insurance referrals and consult orders, top care reports, HIPAA, prior authorizations, fire and safety trainer to new hires, cross cover to areas in need, managing MD schedules. Show less

Melrose, Massachusetts

Answer multi line phones, triage calls, prescription refills, check patients in and out in GE Centricity Health Record, confirm demographics, collect co pays and referrals, medical record management, HIPPA compliance trainer, prior approvals for tests and medications, called patients with test results, managed Hedis reports, schedule testing including endoscopes, explain preps to patients, covered other areas in office with staffing issues including EKG tech.

Managed all HR issues, interviewing and hiring candidates, disciplinary actions , training each job role from medical assistant, secretary, ekg tech and nurse. Payroll, staff evaluations and raises, policies and procedures, recruit Fellows for moonlighting coverage, credentialing, managing on call schedules as well as office staff schedules. Ordering of all supplies including medications and office equipment, conflict resolution, several EMR programs, GE Centricity, Meditech, Epic, Oncall… Show more Managed all HR issues, interviewing and hiring candidates, disciplinary actions , training each job role from medical assistant, secretary, ekg tech and nurse. Payroll, staff evaluations and raises, policies and procedures, recruit Fellows for moonlighting coverage, credentialing, managing on call schedules as well as office staff schedules. Ordering of all supplies including medications and office equipment, conflict resolution, several EMR programs, GE Centricity, Meditech, Epic, Oncall. Frequently worked as secretary, EKG Tech when staffing warranted Show less

Burlington, Massachusetts

Perdiem care on cardiac and oncology in patient floors. Vital signs, dressing changes, ekg, catheter care, I&O monitoring, bathing patients, post Mortem care. Full time care in outpatient cardiology: registering patients, vital signs, assist with exams, guaiac cards, Pap smears, ordering supplies, explaining tests and preps to patients, upkeep of code cart, prescription requests, answering phones when backing up the secretary.