Lois Baker Email & Phone Number

Minneapolis, Mn, Us

Richfield, Minnesota

Bloomington, Mn

Employed focus, attention to detail and reliability to investigate and respond to alleged violations of rules, regulations, policies and procedures to internal and external customers and government entities. Researched, wrote and published instruction manuals for initiatives such as data entry of water test results, document scanning and naming, examples of different applications, required fees and renewal timelines that was used in all new and existing accounts. Arranged documentation that summarized all equipment and product regulations at the local, county and state/province levels.

Richfield, Mn

Oversaw the company product safety reporting database for all products related to the company portfolio of consumer products. Authorized data integrity by evaluating data and spotting negative trends and early warning indicators, used the information to create warnings for potential future product concerns. Measured customer-reported product incidents. Fielded and reported product safety incidents to internal merchants and external vendors to ensure timely follow-ups. Reported product safety incidents to the United States Consumer Product Safety Commission (CPSC), Health Canada and the Canadian Electrical Safety Authority (ESA).

Eagan, Minnesota

Facilitated the successful transition of the compliance component of the Culligan Store Solutions’ business to Primo Water Corporation.

Eagan, Minnesota

Observed local, state and federal rules and regulations for potential changes and submitted comments to agencies. Promoted and informed changes in laws and regulations to business partners to ensure prompt responses. Confirmed that compliance policies and procedures were effectively communicated, audited and maintained. Directed subordinates regarding data entry of water test results, sample supply inventory, document scanning and water test reporting. Budgeted regulatory items (licenses, permits, and water tests) annually. Verified legality of product marketing claims to ensure required information was displayed.

Ba, Business Administration

Minors in German and Economics Associate of Arts Degree in Equestrian Management

High School Diploma

Mini Master, Project Management

An introduction to the project management processes - understanding and implementing the 12 “must-know” topics in project management.