Lois Ford Email & Phone Number

Developed and documented test plans, project plans, test schedules, test cases and test strategies for internal project team. Supervised Quality Center defects for the life of the project. Created reports from Quality Center through the testing phase. Communicated and maintained daily QA reporting to management and test team. Facilitated internal daily testing meetings.Adhered to QA best practices by ensuring quality and enabling on-time completion of testing deliverables. Saved thousands of dollars overall by leveraging test cases to verify any inaccuracy of mutual fund code.Business Analyst (2002-2004)Defined business and product test requirements, test scenarios and test strategies in role of liaison for the Cash Management team.Documented test strategies, test plans and test cases for conversion projects. Reviewed test strategies, test plans and test cases with business, product and development project teams.Ability to reduce number of test cases by 10% while still maintaining all testing requirements.Created executed and validated test cases and entered defects into Quality Center. Identified issues and followed through to resolution. Created reports from Quality Center through testing phase.Implemented converted data, verified and logged issues and created MS Excel spreadsheets for test results. Tracked to resolution and reported to management. Information security administration function; general ledger balancing Trained Quality Assurance staff new to the testing process employed by Bank One. Allowed for smooth transition during merger.

Designed project plans, executed approach and reviewed the roll-out of test plans and test cases. Followed through to ensure all test deliverables were on time. Identified and addressed testing and added requirements issues as they occurred. Reported accurate status to management.

Bolstered financial operations by balancing general ledgers and account payables. Performed Project Manager I functions for a communication project. Ensured weekly deliverables were met on time. Facilitated meetings. Developed project plans, project test schedule and MS Excel spreadsheets for reporting to management and team.

Conducted interviews with subject matter experts and gathered business requirements for conversions and mergers. Documented business requirements and facilitated review sessions. Created test plans, test cases and performed an approval session with the test teams.Balanced general ledgers for Cash Management areaExecuted test cases and validated results. Created defects in Test Director and followed up on them through resolution. Documented testing procedures for training manuals.

Gathered test requirements. Created test scenarios for business department. Reviewed testing requirements for approval. Created, executed and validated test scripts (cases) for business department. Tested new software via FDR and Visual Basics systems. Tested and validated Ad Hoc reports. Assisted customer service, bankruptcy and fraud departments with requirements and creating test plans and test cases.Supervised collection operation areaAssisted in setting production standards for credit card operation areas. Manager of various departments with staff size ranging from 7 to 32

Bachelor, Accounting & Financial Management

Associate, Accounting