Lois Jankow Email & Phone Number

Austin, Texas, United States

• Support health care client with Lease Administration responsibilities for the Southeast Region of the United States.
• Perform the abstraction of lease data and payment schedule setup
• Reconcile and process monthly recurring rents, one-time payments, rent reconciliations, rent roll changes, CPI and reconcile unbalanced ledgers
• Research and resolve payment discrepancies, missing payments and past-due balances
• Validate landlord invoices
• Communicate and resolve landlord related disputes in accordance with Lease provisions to ensure cost savings initiatives for the portfolio

Chicago, Illinois, United States

• Support technology client with Lease Administration responsibilities for North and South America regions.
• Review client invoices to ensure compliance with lease requirements
• Investigate and resolve billing disputes
• Perform desktop reviews of operating expense reconciliations, focusing on client savings opportunities
• Assist with processing the monthly rent roll
• Proficient with Visual Lease software

• Abstracted and interpreted global commercial lease documents for 150 sites. Administered monthly lease payments to U.S. landlords totaling $16 million dollars annually, and reviewed landlord reconciliation statements.
• Designed and implemented the Global Real Estate Database to provide single source for all real estate information and eliminating $60,000 annual cost for external database
• Provided timely and accurate reports to management
• Served as internal point of contact for corporate stakeholders and facilitated information management initiatives, including project status meetings/updates
• Investigated and resolved billing disputes, and implemented initiatives to avoid unnecessary costs and fees
• Provided oversight of the day-to-day activities of the lease administration personnel to ensure integrity of work performance and compliance with internal controls