Dynamic Professional offering an experience of 20+ years in Real Estate Sales Service Operations, Strategic Planning, End to End Project Management, Training, Performance Management and Process Development ,Tele sales & E-Commerce sector.Equipped with the knack of functional management along with the practical experience in the analysis, development and implementation of Strategic Business Plans and Policies to ensure organizational growth, targeting maximum profitability & cost effectiveness within given SLA's-TAT.Understanding of all aspects governing operational and production activities and up to date knowledge of latest technological advancements, regulations/ guidelines and statutory compliance in the industry. Thrive in a deadline intensive environment, multi-task, perform under pressure and meet deadlines. Ability to use sound judgment & decision-making skills and effectively perform in a self-directed environment. Garnered solid experience in People Management, Customer Relationship Management and Operations Management with leadership qualities; planning & implementation of different strategies for team motivation and to achieve client targets.Possess valuable insights and expertise in planning, mobilizing and judiciously managing resources with structured inputs in the domains of project planning, designing training modules and aides, scoping scheduling and monitoring to ensure project accomplishment within defined time / cost parameters.Forte: Sales• Operations Management • Back Office• Telecom• Sales• Tele sales• Career Services• BFSI• Real Estate• Business Development • CRM • Vendor Management • Team Management • Project Management • MIS & Reporting • HR Management • Data Base Management • Performance Appraisals • Quality ManagementSLA Compliance • HR Management • Data Base Management • Performance Appraisals