Retail Operations Intern
Bengaluru, Karnataka, India
Roles & Responsibilities:• Developed a comprehensive take-off plan and determined KPIs to inculcate them in the Diagnostic Sheets• Performed RCA using diagnostic sheets for 15+ stores across 4 states & 15 districts for mediocre performance• Executed a thorough Pareto analysis on merchandise sales data thereby uncovering fast-moving merchandise• Managed and maintained a fill rate of high-performing merchandise to >90% during the post-launch month• Performed AS-IS analysis of store operations, reduced time by 25% suggesting alternatives to non-value adding activities• Generated comprehensive customer personas through data analysis and segmentation techniques for 15+ stores• Acted as a liaison for Marketing, VM, B&M, Franchise & Operations teams driving the store take-off operationAchievements:• Designed & executed a mobile app based tracker boosting visibility & identifying bottlenecks in take-off activities• Identified a vital KPI, Business Impact, & evaluated the performance of various discounts by comparing their BI score• Attained record-breaking day sales at my owned stores, with take-off day LTL growth of 1290% & 1557%