Lokesh Kumar Mishra Email & Phone Number

New Delhi, Delhi, India (Client Location)

1.Collaborated with 20+ Stakeholders: Partnered with over 20 key stakeholders from government and private organizations to gather requirements and ensure the seamless implementation of the Emigrate Project for the Ministry of External Affairs, regional POE’s, PGOE’s and Indian Mission across the Globe.2.Managed Project Documentation: Organized and maintained project-related documents including SRS, FRS, user roles, feature lists, JIRA stories, and use cases. Redesigned over 200 wireframes and created 45 workflow diagrams, resulting in a 20% improvement in process mapping efficiency.3.Improved Team Coordination: Streamlined coordination between development, QA, and workflow teams throughout the project lifecycle by adopting Agile methodologies. This effort led to a 50% increase in accuracy during solution design and quality assurance.4.Enhanced User Experience and Conducted training: Improved user experience by 30% through the effective resolution of client issues during change management processes and user training and Demo sessions.

Noida, Uttar Pradesh, India

• Evaluated issues of QUARA finance project (UAE) and resolved them using CRM tools to improve the efficiency of the application• Restructured configuration sheet (CRM-based) and IDR for the DAAR AI ARKAN Project (UAE) after gap analysis for UAT testing and test case preparation • Proficiently interpreted and mapped status codes, triggers, and business enforcement rules for 4 modules. Rigorously reviewed use cases, and user stories, and successfully executed user acceptance testing on the UAT environment

New Delhi, Delhi, India

Collaborated with Labor and Agricultural Ministry for Gap analysis and troubleshooting, resulting in a 40% reduction in issues with the maandhan.in portal. Pioneered the launch of the Donate module with a 50% enrollment ratio in 2 months. Successfully implemented IRCTC-based B2B application for train ticket booking, serving 65K VLE Agents and generating an impressive additional revenue of approximately 25 lakhs for VLEs. Designed comprehensive documentation of requirements, specifications, and project progress including BRD, FRD, wireframes workflow, process flow, API integration, Data flow, User manual, and use cases/stories for 6 major projects. Proactively engaged clients for feedback resulting in the generation of new product ideas, and streamlined processes for Digital Seva Portal and Conducted effective training sessions to enhance user proficiency of 20k VLE's

Pune, Maharashtra, India

The study aimed to explore influencer marketing's role in shaping the purchasing decisions of young people and found that most respondents were familiar with the term and could identify marketing activities on influencers' social media accounts.Despite some participants being less aware, the overall conclusion was that today's youth are well-educated and aware of various marketing strategies employed to attract them.A significant number of respondents expressed interest in influencers' lives and content, with many feeling that influencers helped them stay updated on trends or advancements in their areas of interest.The study revealed that influencer marketing has a substantial impact on increasing product or service knowledge, building trust in influencers' opinions, and influencing preferences, suggesting its potential for companies targeting the 15-34 age group.

Master Of Business Administration - Mba, Business Analytics, Marketing, 7.6 Cgpa

Activities and Societies: SPANDAN -committe member

Bachelor Of Engineering - Be, Computer Engineering, Distinction - 7.4 Cgpa

Activities and Societies: President of Computer dept. and successfully conducted National level event KSHITIJ in 2016 Coordinated Spardha.

12 Standard, Science (Pcm)

10 Standard