Intensely using RPA knowledge and tools collaboration for industry best products and services in Niche technologies in and around RPA ecosystems to leverage B2B concepts of the digital space with ultra modern era of robots

I am a passionate software professional with innovative ideas and solution's for logical and technical problems for my clients. • Proficient in a collaborative engineering professional with substantial experience in designing and implementing Applications. Known for using the right tools when and where they make sense and creating an intuitive architecture that helps organizations effectively analyze and process Robotic process Automation.

• Estimation, Analysis of requirements to delivery of that particular deliverable without any slippage in time duration.• Identified as Quality Lead for the team to ensure the Quality of the deliverable by reviewing all the deliverables.• Handle crisis situations to deliver desired results with planned and steady approach.• Involved in technical design approaches for critical requirements to the customer to ensure optimization.• Involved in Production issues after first release on 1st October, When the exchanges got opened for Enrollment in U.S(Obama care)• Coordinate with the third party vendor for any problems and get them fixed at the earliest.• Closely work with client technical people for speedy resolution of incident tickets and defects.• Conduct periodic review meetings with stakeholders to identify challenges and changes in requirement. Follow up on the actions for closure within agreed timelines.• Maintaining a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes and thus managing operations.• Analyze & resolve problems associated with upstream and downstream applications in accessing the functionality along with phone & mail.• Worked under Agile methodology and Iterative waterfall model and faced new challenges to meet client expectation. It was really a good experience.