I have over 15 years of operations and project management combined experience in software and outsourcing industries. I hold PMP, PSM and Adobe certifications and have extensive knowledge of agile methodologies and best practices.Currently, I lead the operations and project delivery team at phCollab, a software development company that provides innovative solutions for various industries. My mission is to drive efficiency, quality, and profitability for our clients and our company. I have successfully managed multiple complex and large-scale projects, ensuring timely delivery, high performance, and customer satisfaction. I also oversee the strategic planning, budgeting, resource allocation, and risk management of the operations and project delivery function. I am passionate about building and empowering a collaborative and agile team that delivers exceptional results.