Lola Mlola

Lola Mlola Email and Phone Number

Strategic Administrative Executive | Expert in Event Coordination & Digital Marketing | Driving Stakeholder Engagement. @ BTC Group
Lola Mlola's Location
Nairobi County, Kenya, Kenya
About Lola Mlola

Administrative Executive with over 5 years of diverse experience. I specialize in ๐ฉ๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐ฉ๐ฅ๐š๐ง๐ง๐ข๐ง๐ , ๐ž๐ฏ๐ž๐ง๐ญ ๐œ๐จ๐จ๐ซ๐๐ข๐ง๐š๐ญ๐ข๐จ๐ง and enhancing ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ through effective ๐œ๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง and ๐๐ข๐ ๐ข๐ญ๐š๐ฅ ๐ฌ๐ญ๐ซ๐š๐ญ๐ž๐ ๐ข๐ž๐ฌ.๐๐ซ๐จ๐Ÿ๐ž๐ฌ๐ฌ๐ข๐จ๐ง๐š๐ฅ ๐’๐ฎ๐ฆ๐ฆ๐š๐ซ๐ฒ:I manage office operations and coordinate high-impact events that align with strategic goals. Whether leading cross-functional teams to execute seamless projects or overseeing budgets, I focus on simplifying complex tasks and delivering solutions that move the needle. My work has not only boosted engagement but also enhanced stakeholder satisfaction and increased brand visibility ๐ƒ๐ž๐ญ๐š๐ข๐ฅ๐ž๐ ๐€๐œ๐œ๐จ๐ฆ๐ฉ๐ฅ๐ข๐ฌ๐ก๐ฆ๐ž๐ง๐ญ๐ฌ:Enhanced Operational Efficiency: Streamlined internal processes and workflows, significantly reducing turnaround time and elevating team productivity.Cross-Functional Leadership: Collaborated with diverse teams to coordinate seamless project execution, consistently meeting deadlines and delivering high-quality outcomes.Data-Driven Decision-Making: Used data insights to refine customer communication tactics and project management approaches, driving measurable improvements in client satisfaction and retention.๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ ๐š๐ง๐ ๐’๐ค๐ข๐ฅ๐ฅ๐ฌ:I bring a collaborative approach to leadership, using strong interpersonal skills to build trust and ensure clear communication across teams. Focused on strategic planning and client-centered solutions, I align goals and empower others while leveraging technology to enhance both internal and external communication.๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ๐ญ๐ข๐ž๐ฌ:Office Operations Management Event CoordinationCustomer Relationship ManagementStakeholder CommunicationBudget and Project ManagementProcess ImprovementFueled by a drive to blend creativity with strategy, Iโ€™m eager to connect with professionals who believe in thinking outside the box and game-changing solutions. Letโ€™s make something happen! lolmlola@gmail.com

Lola Mlola's Current Company Details
BTC Group

Btc Group

View
Strategic Administrative Executive | Expert in Event Coordination & Digital Marketing | Driving Stakeholder Engagement.
Lola Mlola Work Experience Details
  • Btc Group
    Administrative Executive
    Btc Group Nov 2022 - Present
    Nairobi County, Kenya
    1. Implemented structures and streamlined processes to enhance operational efficiency, reducing bottlenecks and enabling smoother workflows across the team.2. Streamlined access to project information by organizing documents, reports and presentations with meticulous version control and confidentiality measures.3. Reduced operational costs by monitoring company expenses and overseeing procurement, leading to budget savings.4. Coordinated complex travel logistics, including international flights and accommodations, ensuring seamless travel experiences for executives annually.5. Planned and executed high-profile events, aligning logistics with strategic goals, resulting in successful corporate engagements per year.6. Boosted brand visibility by managing social media accounts and designing marketing materials, elevating brand awareness across digital platforms.
  • Braystan Marketing And Virtual Assistance
    Content Creator
    Braystan Marketing And Virtual Assistance Nov 2021 - Dec 2022
    Nairobi County, Kenya
    1. Increased client engagement through innovative social media solutions that aligned with client goals, utilizing Canva and Adobe Express to enhance visual appeal and scheduling tools such as buffer and Recurpost.2. Boosted brand visibility through targeted copywriting for social media content, leveraging tools like Copy.ai and Linguix to create audience-tailored posts.3. Enhanced responsiveness to trends by continuously monitoring social media algorithms, making timely adjustments to strategies for optimal audience reach.4. Ensured regulatory compliance in all social media activities, adhering to data privacy laws and company policies, minimizing risk and protecting brand reputation.5. Coordinated content development remotely, maintaining effective collaboration and consistency in brand messaging across virtual workspaces.
  • Viva 365 Insurance Brokers
    Customer Service And Communication Officer
    Viva 365 Insurance Brokers Jan 2021 - Aug 2022
    Nairobi, Kenya
    1. Enhanced customer loyalty by providing targeted support across multiple channels, resolving 95% of inquiries within 24 hours and boosting retention rates.2. Increased lead conversion by 20% through a structured onboarding process focused on relationship building and customer engagement.3. Expanded brand visibility by overseeing the design, production, and distribution of marketing materials, contributing to a growth in brand recognition.4. Reduced procurement costs by 15% through effective vendor negotiations and managing logistics, resulting in operational savings.5. Oversaw the Employee Wellness Committee across the parent company and its subsidiaries, coordinating wellness initiatives, aligning communication strategies, and ensuring consistent engagement to foster a supportive workplace culture throughout the organization.
  • Viva 365 Insurance Brokers
    Front Office Officer & Social Media Representative
    Viva 365 Insurance Brokers Jun 2019 - Jan 2021
    Kenya
    1. Improved customer satisfaction by handling 50+ daily correspondence requests promptly, reducing average response time to under 24 hours.2. Boosted digital engagement by adapting brand guidelines for digital platforms, resulting in a 70% increase in followers and a 35% rise in online engagement.3. Enhanced internal efficiency by documenting service level agreements and training programs, creating standardized processes that improved consistency across departments.4. Strengthened company culture by planning and coordinating customer service events annually, enhancing internal morale and external brand reputation.5. Proofed and managed essential documentation to maintain accuracy and confidentiality, contributing to streamlined administrative workflows.6. Developed and maintained strong stakeholder and customer relationships through proactive communication and personalized engagement strategies, resulting in increased retention and enhanced loyalty.
  • Lysa Africa Limited
    Co-Founder
    Lysa Africa Limited Nov 2017 - Jan 2021
    Kenya
    1. Directed the management of writing, fact-checking, design, and editing for the bi-weekly online magazine, ensuring high-quality content delivery.2. Evaluated over 50 proposals, research pieces, and manuscripts, contributing to feature stories and articles that met publication standards.3. Curated and developed engaging, multi-platform content, boosting audience interaction through innovative social posts and visually appealing articles.4. Sourced and managed third-party content and contributor partnerships to enrich content diversity.5. Analyzed and monitored social media and website analytics, refining strategies to enhance audience reach and engagement.

Lola Mlola Education Details

Frequently Asked Questions about Lola Mlola

What company does Lola Mlola work for?

Lola Mlola works for Btc Group

What is Lola Mlola's role at the current company?

Lola Mlola's current role is Strategic Administrative Executive | Expert in Event Coordination & Digital Marketing | Driving Stakeholder Engagement..

What schools did Lola Mlola attend?

Lola Mlola attended Daystar University.

Not the Lola Mlola you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.