• Achieved 100% alignment with common departmental requirements by effectively liaising with two separate Scrum teams concurrently. This resulted in 80% increase in development time and project efficiency.• Partnered with the Usability Team to conduct user testing, leading to a 100% improvement in product usability metrics, such as increased task completion rates and decreased error rates. This collaborative effort resulted in a more user-friendly and intuitive product experience.• Conducted a comprehensive audit of sprint metrics, analyzing data to identify trends, opportunities for improvement, and potential roadblocks. Effectively communicated these insights to Product Management teams, enabling them to make data-driven decisions that optimized project delivery and product development.• Leverage strong facilitation skills to guide Scrum ceremonies such as backlog grooming, sprint planning, retrospectives, and daily stand-ups. Promote active team participation, transparency, and ownership, leading to increased efficiency, improved problem-solving, and ultimately, successful project outcomes.• Implemented change initiatives and continuous improvement strategies, resulting in increased productivity and higher quality deliverables.• Cultivated a culture of self-organization and cross-functional collaboration within empowered teams whilst equipping teams with the necessary skills and resources to achieve project goals. Fostering ownership, accountability, and seamless collaboration across different disciplines ensured increased team effectiveness and successful project outcomes.• Safeguard team capability and optimize project delivery through effective backlog management and prioritization. This includes actively managing defect resolution to ensure timely completion of major initiatives.

• Supported the development of comprehensive project scopes, functional specifications, and quality assurance plans. • Facilitated seamless resource assignments and maintained accurate internal status reports, fostering clear communication and alignment within the team. • Successfully implemented both Waterfall and Agile processes to drive creative ideation and development, ensuring timely and budget-conscious project delivery. • Demonstrated adeptness in managing multiple projects concurrently, maintaining a delicate balance between meticulous attention to detail and swift execution in a dynamic environment. • Effectively utilized advanced project management software and tools to track progress and efficiently manage tasks. • Developed and meticulously maintained project plans, schedules, and budgets, consistently exceeding both internal and client expectations. • Consistently exceeded both internal and client expectations by delivering projects on time, within budget, and with high-quality deliverables, demonstrating adeptness in managing project complexities and mitigating risks effectively. • Proactively identified and resolved project risks and issues, ensuring project milestones were achieved and stakeholder expectations were met or exceeded, leading to enhanced client satisfaction, and strengthened relationships.

• Successfully managed operations projects through the full lifecycle, demonstrating strong organizational and multitasking skills.• Directed cross-functional teams to achieve timely, budget-conscious, and high-quality project deliveries.• Applied analytical prowess to creatively identify and resolve intricate problems, ensuring project success and efficiency.• Maintained strong relationships with clients, partners, and suppliers, effectively managing multiple stakeholders' expectations.• Demonstrated leadership and team management skills, motivating and guiding team members to achieve project goals.• Managed documentation and utilized project management tools to ensure project scope, budget, and timeline were met.