Activities:-University Lecturer.-Senior Project Manager, always providing high-quality services with the highest level of commitment and a positive mindset. Skilled in Project Management Office (PMO), IT Service Management, Software Project Management, Quality Assurance, and IT Strategy.Professional goals: Continuous improvement of my skills and background (in search of excellence). As far as possible, communication always in the customer's native language to assure empathy and the best service. Coaching and developing others, broadening their capacities for critical thinking and problem-solving abilities. I believe in the value of people and the ability to improve the world through IT.Competences:- Both technical and management profiles.- Used to work under pressure and in multicultural environments.- Solution-oriented (well-developed culture of team working and customer focus).- Social and communication skills.Certifications:- PMP, Project Management Professional- ITIL Expert and ITIL 4 Managing Professional.- SCRUM Manager.- DevOps Fundamentals.- Italian (C2 level, PLIDA certification), English (C1 level), German (B1 level).