Lola Jean-Baptiste Email & Phone Number

• Completed 20-week, full time program via remote learning using Zoom, gaining video conferencing proficiency in file and document sharing, video and audio functions, and team communication and collaboration• Achieved proficiency with MS Office Suite: Word, Excel, PowerPoint and with Google Workspace through intensive 12-week training including online activities and testing• Completed 8-week in-depth training to gain knowledge and skills with QuickBooks; accounting principles, practices, procedures, and terminology; and financial documentation• Gained knowledge of chart of accounts, assets and liabilities, depreciation, equity, income and expense, cost of goods, and double-entry bookkeeping• Learned and applied knowledge of accounts payable, accounts receivable, general ledger & journals, financial statements, P&L, and balance sheet

• Managed patient’s quality of life by performing more than 15 personal tasks to elevate client comfort.• Engaged in activities 3 times a day including reading, conversation, and playing games to maintain cognitive ability and engagement.• Consulted with 4 doctors regarding the progress and treatments of patients and addressing any questions about the patient’s health, nutrition, and overall well-being.• Transcribed organization tools to properly account for client’s schedule and plan all appointments twice a week.• Arranged transportation to 4 different doctor’s offices and other outings to expand client socialization with family and friends.

• Planned, directed, and coordinated the selling, buying, and leasing of 7 commercial, industrial, and residential real estate properties.• Held responsibility as landlord for 15 apartments, managing 20 tenant relations, reviewing, and managing leases, and collecting monthly payments.• Supervised all financial recordkeeping for the business and instructed more than 10 contractors on building upkeep.• Pioneered the renovation of 7 older properties to list and sell at above market value with an increase of at least a net profit of 20%.

• Coordinated filling and packaging of customer orders for 3 hospitals.• Interfaced on a regular basis with materials, data processing, customer service representatives, and partnered with 5 other departments.• Trained and supervised 20 new employees to operate equipment safely by following specifications of the FDA regulations.