Lola Shmelnik Email & Phone Number

Morristown, Nj, Us

• Responsible for overseeing the successful planning, execution, and delivery of projects within an organization • Work closely with cross-functional teams, clients, and stakeholders to ensure that projects are completed on time, within scope, and within budget.• Facilitate Scrum events, ensure that sprint planning and estimation, daily standup, sprint review, and sprint retrospective are effectively organized, attended, and run according to the scrum framework• Assign tasks and responsibilities to team members, ensuring that they have the necessary resources and support to perform their roles effectively• Identify and mitigate project risks and issues. Proactively address challenges to keep projects on track• Ensure that project deliverables meet quality standards and adhere to project specifications• Maintain regular communication with clients and stakeholders, providing updates on project progress, addressing concerns, and managing expectations• Assign project resources, monitor project budgets and expenses, making adjustments as necessary to stay within budget constraints• Foster collaboration and teamwork among project members. Resolve conflicts and facilitate problem-solving within the team• Maintain accurate project documentation, including project plans, status reports, change requests, review/approve User Stories for implementation• Identify areas for process improvement and implement best practices in project management• Prepare and present project status reports to senior management and stakeholders• Prioritize and manage the roadmap, backlog, deliver MVP, short-term needs with long-term goals• Coordinate Release Planning and execution ensuring that software is built, tested, and deployed according to the release plan, perform release management activities Key Accomplishments: Manage implementation of Absence and Disability line of business for major North American carrier.

San Francisco, California, Us

• Collaborate with business strategy partners and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment▪ Develop and manage a multi-year product roadmap that aligns with the business growth strategy and meets the needs of key internal and external stakeholders▪ Research and evaluate competitor capabilities, market opportunities and market need▪ Support execution of the product strategy to build go-to-market core products ▪ Partner with product strategists to create release plans to execute delivery of the product roadmap▪ Plan, prioritize, execute roadmap features and milestones, monitor development progress▪ Translate product roadmap features into well-defined product requirements including epics, features, user stories, and user acceptance test criteria▪ Present the product vision, strategy, features, and prioritization to the company executives▪ Work with cross-functional teams and various stakeholders, including strategists, business analysts, design/user experience, engineering, and user enablement▪ Coordinate dependencies with product managers overseeing other parts of the suite▪ Work with three Agile Development teams in Europe and China to provide sizing for initiatives and plan product implementation ▪ Manage staff of 8 Business Analysts, provide guidance, manage assignments and career development ▪ Review product requirements documented by business analysts ▪ Streamline and monitor BA business processes▪ Perform sprint demos and create sales presentations Key Accomplishments: Managed implementation of Dental Claim System for major Dental Insurance Co. Expansion of the claim system to process claims for Group Benefits of Absence & Disability, Life, Accident, Critical Illness, Hospital Indemnity line of business for a major North American carrier. System was live in 1 year with 6 claim types. Claim system integration with Absence Soft.

San Francisco, California, Us

▪ Managed development of a core component of a digital software suite which successfully solved for support of multiple lines of business ▪ Assisted with enhancing claim products in order to meet customer demands▪ Created product backlog of EPICs, New Features using JIRA ▪ Used Confluence to document business and functional requirements, user stories, UI mockups, business process flows and maintained functional specifications▪ Performed acceptance testing, documented and reported defects ▪ Configured customer specific data requirements in the Admin module of the suite▪ Collaborated with architects and developers to clarify the intent of requirements, triage issues and ensure various implementation options were considered ▪ Presented product functionality to internal and external stakeholders ▪ Created sprint review presentations, release notes and maintained user guides ▪ Trained users and colleagues in claim system new features, conducted new hire training sessions▪ Evaluated internal processes to identify opportunities for automation, process improvement and resource optimizationKey Accomplishments: Coordinated development of company digital claim management system of Personal line of business. Added enhancements for Home and Auto Claims such as claim initialization, creation of multiple claims from one event, vendor creation from the claim, fraud flagging and management, copy claim, recurring payments, damage level reserves, claim calculators, support for self-service, tree navigation. Integration with the International Organization of Standardization (ISO) and AudaTex estimating software.

Novato, Ca, Us

▪ Acted as primary liaison between business units and development teams for several enterprise projects▪ Partnered with business stakeholders, subject matter experts and IT project team to derive business requirements ▪ Participated in the design sessions to ensure alignment of the system solutions with detailed requirements▪ Created documentation including process flows, functional and detailed requirements, user stories, UI mockups and tractability documents ▪ Executed functional test cases, raised and prioritized defects based on actual and expected results ▪ Performed gap analysis and reported data inconsistencies▪ Coordinated planning and execution of User Acceptance testing▪ Contributed to release notes, user manuals and training materials ▪ Acted as a primary contact for client questions and bug triageKey Accomplishments: Participated in implementation of Enterprise Policy Administration System, Enterprise Marketing Foundation Project and integrated Billing Solution program. Implementation of Underwriting rules for Auto and Property Lines of Business (iLog).

New York, New York, Us

• Created business requirements and specifications based on trustees expectations. • Conducted acceptance, functional, load, stress and regression tests during software development stages. Tested file transfers using FTP, PGP encryption, Async and Bisync protocols. • Compiled release notes, user manuals and training materials.Key Accomplishments: Participated in product development and implementation of company Bankruptcy Management web-based applications for Chapter 7, Chapter 11, Chapter 13. Implementation of DXOP client/server web-based application that provided solutions for automated File Transfer management.

Accounting

Bachelor Of Science - Bs, Business Administration And Management

Software Product Management, Business Analysis And Quality Assurance