Senior Unified Communications Engineer
CurrentStreamlined call flow and bridging of over 2000 Cisco Telepresence Endpoints and 10,000 Jabber / Movi Video users by migrating from TMS / VCS to the CUCM and converting users to Cisco JabberImproved the automation of provisioning hundreds to thousands of endpoints / users via Python and UCDTSupport, configure, and manage the infrastructure for all Cisco and Vidyo related Telepresence and bridging products to include CUCM, CMS, TMS, VCS, TCS, Vidyo Gateway, Routers, and PortalsConsult with Vendors for re-branding, improving UI / UX experience for AppleSenior Escalation point for over 80,000 end users